Ceramic Core
Product reviews
Ratings based on data collected by third party reviewing platform.
| 5 | 87% | |
| 4 | 11% | |
| 3 | 1% | |
| 2 | 1% | |
| 1 | 0% |
Trusted Customer
2 May 2021 08:01
Electrorad AF01 Aeroflow - Electric Radiator, 650W
This is the second Aeroflow I've bought. Straightforward to fit and easy to use.
Excellent delivery and VFM
Again excellent service with speedy delivery and value for money.
Thank you for your positive feedback. We appreciate your regular business with us.
Garry Holland
25 April 2021 15:55
Electrorad AF05 Aeroflow - Electric Radiator, 2000W
the heater is just right in the room
It is great to hear your heater fits well in your room.
brilliant
there price and delivery was perfect
Trusted Customer
14 April 2021 10:36
Electrorad AF05 Aeroflow - Electric Radiator, 2000W
A good-looking panel and easy to fit. The setting instructions could be easier to follow but got there in the end.
Great service and a great product.
Following a phone call with Dean in the Technical Department and I then placed my order. Tracy from Sales rang to tell me when to expect my delivery and it was delivered on time. Great service.
Thank you for completing this review. We are proud to offer helpful and friendly customer service.
Trusted Customer
13 March 2021 06:15
Electrorad AF05 Aeroflow - Electric Radiator, 2000W
Not installed yet but the website provided all the information I needed and the priduct reviews were really hekoful
Would buy from here again
Arrived quickly, pleased with the price. Plenty of information on the website.
Thank you very much for taking the time to leave great feedback.
Trusted Customer
7 March 2021 15:24
Electrorad AF05 Aeroflow - Electric Radiator, 2000W
Please so far delivers heat well, were I was struggling to maintain.
Aeroflow Electrorads Radiator
Delivered goods as instructed and was kept up to date upon delivery.
Thank you very much for your really great feedback.
Trusted Customer
7 March 2021 08:21
Electrorad AF12 Aeroflow - Electric Radiator, 1200W
Doing a great job in the conservatory. Control panel very handy
Very quick delivery
Really speedy deliver. Wall mounted Aeroflow doing a great job in conservatory
Brilliant to hear, thank you very much for taking the time to leave such great feedback.
Chris White
2 March 2021 09:09
Harmoni Duero Touch HD1500T - Electric Radiator, 1500W
Very pleased with the heater, a little complicated setting the manual timer so at the moment just using it when we need it.
But overall a good heater.
Customer service experience
Good customer service
Thank you very much for the really great review of our service.
Terena Wilson
1 March 2021 09:25
Harmoni Duero+ HDP500 - Wifi Electric Radiator, 500W
Lovely little heaters, gives nice even heat, easy to programme once you get the hang of it, stays hot after turns off too
Harmoni Duero+ HDP1000 - Wifi Electric Radiator, 1000W
So far so good, managed to programme them myself too! Kicks our lovely heat, stays hot for some time after they're switched off. Look very smart and tidy too on the wall.
Efficient service
Efficient service, helped with alternative as what I wanted was no longer available
Thank you very much for taking the time to leave such great feedback.
Stephen
28 February 2021 22:06
Electrorad AF03 Aeroflow - Electric Radiator, 1300W
A Good little Heater. Well made and easy to use.
Electrorad Af03 Aeroflow Heater
I have only give a 2 Star because the heater was well packed. I was concerned with the way the heater was working. So I phoned the technical department, I wanted to check to make sure that there' was no fault on the heater. The person I spoke to was rather unfortunate with his tone of voice, and totally
disinterested in helping. I have spoken since to a person from electrorad which was fantastic, he explained how the heater works so I was conferdent that there was no issues with the heater. He was very patient polite and friendly. He came across as being interested in helping me. I picked the heater shop because the reviews give the impression that they had good customer service, so I had confidence to purchase from them. I know that some other staff members might be totally different and tidy to deal with, friendly and helpful, but I can only go off my unfortunate experience with this member of staff. I have No confidence now with the heater shop if there was a issues with the heater. So I will not purchasing from them again.
Thank you for taking the time to leave your feedback.
I am very sorry that you felt that our technical team were unhelpful. Unfortunately, sometimes we must refer our customers directly to the manufacturer for specialised help as they are trained, specifically in their brand.
I have found the enquiry that you emailed to us, which our technical team has attached his emails to Electrorad requesting a call with a detailed description of your issue - so if he came across disinterested, I can assure you that he ensured that your issue was given to the right person at Electrorad knowing that you couldn't be in better hands.
Carl Mcandrew
28 February 2021 10:48
Electrorad Vanguard VA1000 Electric Radiator
The heater is effective and of good appearance thought the brackets could do with a redesign.
Customer service experience
I would have given 5 stars for their prompt service and good packaging except there was a small corner piece of ceramic that had apparently broken off and fell out of the heater as it was unpacked, although disappointing I didn't regard this as important so fitted the heater and it appears not to affect the operation of the unit.
Thank you very much for taking the time to leave feedback.
If you could email photos of the damages we would be happy to get this sorted for you. Please send them to returns@heatershop.co.uk