Customer reviews


Malcolm, Durham
20 August 2019 10:57

Dimplex Q-Rad QRAD150 - Electric Radiator, 1500W

it looks good and is easy to operate.

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heater was delivered very quickly and well package.

This is really great to hear, thank you very much for your feedback and we look forward to hearing from you again.


Trusted Customer
20 August 2019 09:38

Dimplex Quantum QM070 - Storage Heater, 700W

This heater has not yet been installed due to new kitchen fitting but I have another Quantum heater in my living room which was installed a year ago and I have been more than satisfied with it's operation over the winter months.

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I knew which heater I wanted to purchase so ordering online was very simple.
On the day of delivery I called their 'office' and spoke with a gentleman who was able to confirm the expected time of arrival.

Thank you very much for the really great review of our service, we appreciate the fantastic feedback.


Tony Walmsley
11 August 2019 21:12

Dimplex Saletto LPP150E - Panel Heater, 1500W

Brilliant loads of heat .just finishes off out new conservatory.thanks

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Top service top quality heater thanks

Thank you very much for your great comments.


Trusted Customer
9 August 2019 14:21

Haverland RC4TT - Electric Radiator, 500W

Stylish and easy to fit.------

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Haverland RC8TT - Electric Radiator, 1000W

Easy to fit. ------------------

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Haverland RC12TT - Electric Radiator, 1500W

Easy to fit. -----------------

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Excellent service. They answer the phone straight away and know what you are talking about, their products etc. Delivery arrangements were perfect and on right date and time. We are very pleased with the three electric radiators that we bought. Thank you.

This is really fantasic to hear, thank you for the 5 star review of our service.


Chris Tucker, Manchester
5 August 2019 08:47

Dimplex XLE125 1250W Slimline Storage Heater

It's summer so I have not used it yet, but it looks fine.

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Delivery took place on the day I was given but the delivery vehicle was too big for a residential street with cars parked on street. Also the storage heater arrived on a pallet, wrapped in plastic. This might be fine for delivery to a workplace or industrial premises but not for delivery to a home. Consequently, with assistance from delivery driver, I had to unpack the heater and trolley it in a number of journeys to my flat. The driver was helpful but I think you need to take account of the fact that not all deliveries are to industrial premises.

Thank you very much for your review, we appreciate your comments.
With larger items, they are always palletised for ease of transport and to mitigate any chance of damaging goods and delivered in this way.
I am sorry if you were not expecting this type of delivery, however, we do try to ensure that all customers are aware of this in all correspondence and our website is also very clear with a page on delivery for those who are unsure.

For further information on our delivery terms please see the link below.