Haverland RC11BL 1250W Electric Conservatory Heater 1010mm 11 Elements

Good value for money and looks good provides the heat we needed so we can get more use out of our conservatory

Customer service experience

The service was excellent heater was delivered the day after order well packaged

Thank you for your great review on our services and products. We really appreciate it.

Impressive control system, well built and works well

Quality heater

Heater arrived extremely well packaged on a next day delivery. A quality piece of equipment

We are delighted to hear you are happy with this product and our delivery service! Thank you.

Easy to install, program was reasonably easy to sort out and it works fine. We are pleased with our purchase

Haverland heater

We bought a Haverland heater the price was competitive, it was easy to order and delivery was on time. I had a query after we had ordered, instant response. The heater works fine

Thank you for your great review of our service and on time delivery.

Really efficient heaters that also look nice.

Heaters came within 48 hrs and fitting instructions were really simple. Wed

Very clear website guidance, fast delivery, clear instructions.

Thank you for your really great feedback of our fast delivery and easy to use website.

Very good product, very happy

The company was very helpful, delivered fast and when it said,.

Company was very helpful and polite, delivered on time and well informed

The thermostat is making a "tac" sound which Haverland say is normal - it may be on the newer RC11BL model, but the previous version RC12B (I have 3 of them) and all my Rointe rads are completely silent. Not suitable for bedrooms or if you simply enjoy silence. This intrusive noise is the main reason my rating, esp. since their previous model didn't have that issue.
The instructions are minimalistic and in part misleading: you cannot insert the wall screw at step 3 if you’ve inserted the security screw as shown at step 2. Haverland advised to mount the security screw afterwards. A bit of text, better diagrams and quality control on the instructions is needed.
The control is decent – not nearly as good as Rointe, and critically it misses internet connectivity for remote control – but functional in a traditional kind of way.
Otherwise the mounting guide is correct and the overall quality of the radiator is excellent – except for the major issue with the noisy thermostat highlighted above.

Excellent delivery and aftersales service

Faultless service from Heater Shop: super fast and careful delivery, then responded promptly to aftersales queries with detailed information.

Expensive and did not perform as well as expected

Customer service experience

Took advice, but the heater needed to be more powerful for the room. The firm did not then offer a refund or return

Excellent product. Well designed and very effective. Control panel menu is a little confusing but fine once mastered.

Great service yet again!

The heater arrived almost before I ordered it! Very prompt service and product well packaged.

Thank you very much for the really great review of our service & delivery, it is very much appreciated.

Radiator excellent once I read the instructions completely as the small screen was in Spanish. Needed better fixingd. Radiator is excellent heats up quickly. Would definitely buy again

Excellant radiator

Radiator arrived on time. Only issue was outer box was busted. Internal box was OK on the whole very happy

Thank you very much for giving such great feedback.

Fantastic heater, easy to install and setup, lovely and warm for our conservatory which has just had a solid roof installed.

Super easy purchase experience

Super easy website experience, great comms, and very quick delivery,

Thank you for the great commnets of our easy to use website, communication and very quick delivery, it is very much appreciated.