Skip to main content
Heater Shop Trade Accounts
Heater Shop Trusted Merchant
Excellent
Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating
Over 1236 customers have written a review on Feefo
Recent reviews
Trusted Customer
21 Aug 12:58
Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating
Very helpful and knowledgable staff.
Trusted Customer
21 Aug 08:10
Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating Heater Shop Review Rating
Two heaters were ordered but one was found to be damaged when carton was opened. Replaced within 5 days and damaged item collected.
Contact our Electric Heating Specialists
Home Frequently Asked Questions My Rointe Delta shows 3 bars of coverage but doesn’t respond to the app. What is happening?

My Rointe Delta shows 3 bars of coverage but doesn’t respond to the app. What is happening?

  • There are always 3 bars. If there are gaps it is because there is no WiFi connection.
  • If the aerial signal (situated on the left next to the coverage bars) doesn’t appear it means that the Delta product isn’t connected to any WiFi connection.
  • If the aerial signal appears but there is an “X” above it then the Delta product is connected to a Wifi connection but doesn’t have access to the internet. Check that the internet connection is working, if there are any firewalls which could block access and that the router has the DHCP service working.

Suggested Products

This frequently asked question is related to the following products on our website. To find out more please click on any of these links.

Related Products
Need Live Online Help?
Speak to one of our advisors!

We are currently online and available to answer your sales and customer services queries.

Simply enter your name and click the start button below to begin speaking to one of our advisors.