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Home Frequently Asked Questions My Rointe Delta shows 3 bars of coverage but doesn’t respond to the app. What is happening?

My Rointe Delta shows 3 bars of coverage but doesn’t respond to the app. What is happening?

  • There are always 3 bars. If there are gaps it is because there is no WiFi connection.
  • If the aerial signal (situated on the left next to the coverage bars) doesn’t appear it means that the Delta product isn’t connected to any WiFi connection.
  • If the aerial signal appears but there is an “X” above it then the Delta product is connected to a Wifi connection but doesn’t have access to the internet. Check that the internet connection is working, if there are any firewalls which could block access and that the router has the DHCP service working.