Reina
Established in 2005 and still privately owned, REINA continues to design and create more products than any other company in this field, constantly leading the trend by combining the latest styles and functionality.
Everyone has their own sense of style and design, and that’s why REINA has created a range of products that meets the needs of every interior style.
Whether it is timeless classics to the latest in energy efficient designs, our radiators are now one of the most sought after products here in the UK.
The REINA range of designer models are sure to encompass the perfect design for you, no matter what shape, style or size you are looking for and we will continue to remain at the forefront of designer radiators and towel rails.
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Reina Reviews
Trusted Customer
17 May 2021 10:08
Reina Modal TRV Angled Chrome with Lockshield
Very good and quick service
Customer service experience
Very good service
Thank you for your positive comments about our service.
Di Turnbull, Derbyshire
28 March 2021 07:24
Reina Modal TRV Straight Chrome with Lockshield
Made the effort to get us what we wanted and sent us photos to double check we would be satisfied.
We were handled by Liam. Ask for him by name!
Excellent
Helpful, no fuss and efficient.
Outstanding delivery.
Couldn’t have been a greater contrast to the efforts of another supplier we had approached for other goods.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Stephen Chisholm
10 March 2021 07:07
Reina Crova Corner Anthracite Valve
A quality product for a good price.
Customer service experience
Excellent service, very pleased thanks. A quality product at a good price.
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Nigel Williams
9 March 2021 07:57
Reina Modal TRV Corner Anthracite with Lockshield
good quality products, easy to install
Customer service experience
easy to order and received next day
Thank you very much for taking the time to leave great feedback.
Craig Turner
3 March 2021 06:16
Reina Modal TRV Angled Brushed with Lockshield
Ordered and received day after.
Excellent service,
Great service, very helpful.
Excellent communication in website chat, very helpful .
Quickly delivered.
Not installed as yet so can't comment on operation yet.
Thank you for your feedback.
I'm really pleased that you found the live chat on our website useful.
Trusted Customer
27 December 2020 08:28
Reina Modal TRV Corner Anthracite with Lockshield
Bought to replace a faulty valve of the same make, so expect to work well as the others do
Speedy delivery
Good speedy service, delivered very quickly
Brilliant to hear, thank you very much for the great feedback of our speedy delivery and service.
Steve Milbourne
23 December 2020 06:42
Reina Modal TRV Angled Black with Lockshield
Didn’t receive it".........
Courier service from Tudor times
Get a new courier, waited 2 weeks for radiator valve to turn up
Bernard May
19 December 2020 15:00
Reina 4 Column Colona Horizontal Radiator 1370 x 300mm
Original radiator supplied was damaged. Two replacements were delivered with similar damage
Poor quality radiators supplied
Customer service team were polite enough, but just kept asking the supplier to send replacements. Three that were delivered were damaged. Heater Shop could not offer any solution.
Stephen Pope
14 December 2020 21:14
Reina Miray A-MRY058104 Textured Aluminium Radiator 1040 x 580mm
Excellent quality at a very good price.
Great service
I bought an aluminium Miray radiator from the Heater Shop. Quality of the radiator was excellent and so was the service. Really liked the modern style of the Miray, but my wife thought that a traditional column style might work better. The Heater Shop were happy to accept the heater and were very prompt refunding me. Would definitely use them again as the service and product were excellent.
Thank you very much for your review of our customer service, it is very much appreciated.
Trusted Customer
14 December 2020 13:17
Reina Modal TRV Angled Chrome with Lockshield
As advertised ,ordered, very good.
Customer service experience
Good price, easy ordering, delivered promptly. All round excellent.
Brilliant to hear thank you very much for your fantastic comments.
Robert Edwards, Durham
14 December 2020 07:40
Reina Bronte Traditional Angled Chrome
used these before looks great and does the job
Reina 3 Column Colona Horizontal Radiator 1190 x 600mm
great product arrived on time as promised
great to deal with
These are in 25 years of being a builder, the 1st heating company that do what and when they say they will do.
Thank you very much for the really fantastic review of our service, we really appreciate your wonderful comments.
Phillip Larter
25 November 2020 07:11
Reina Crova Corner Anthracite Valve
Value for money, delivered on time
Customer service experience
First class service
Brilliant to hear, thank you very much for your review.
Trusted Customer
17 March 2020 08:55
Reina Elvina 2 RND-EV510 Towel Rail 500mm x 1000mm
does the job, easy to fit
Reina Liquid Filling Required For Electric Only Models
it's inside the towel rail - so no idea really
Customer service experience
excellent service, very pleased with product
Thank you very much for the great review.
Trusted Customer
23 February 2020 10:46
Reina Mina RNS-MN48117B Brushed Stainless Steel Towel Radiators 480mm x 1170mm
Great price
Customer service experience
Great prices and great service
Simon
7 December 2019 06:23
Reina Luna RNS-LN5150 Polished Stainless Steel Towel Rail 500mm x 1500mm
Looks beautiful
Arrives amazingly well packaged
Customer service experience
Best Price
Super fast delivery
Brilliant to hear, thank you for the 5 star feedback.
G Green, Newcastle
25 November 2019 10:23
Reina Neva Double Anthracite Vertical RND-NV2918AD 295 x 1800mm
Great, quickly delivered and well packaged.
Great, quickly delivered and well packaged.
Great, quickly delivered and well packaged.
Thank you very much for the great comments of our service and delivery.
Trusted Customer
26 October 2019 14:52
Reina Evie A-EVI184032 Textured Aluminium Radiator 320 x 1842mm
The radiator looks great and more importantly my wife likes it. It was a bit of a gamble but so pleased.
Box slightly damaged on delivery ,item fine,tracking info useles
I was very surprised in a good way when the Radiator arrived packed in a plywood case, the corner of which was damaged but the radiator was so well protected it was fine. The vertical radiator looks great . When I tried to track my package tracking it through the e-mail from The Heater Shop advising of despatch (which redirects to DPD'S web page) all i got was item has been shipped but no clue when to expect delivery . This was O.K. in my case (as I am retired) as we are getting a lot of work done in connection with our new kitchen. If i had been ordering when working i would have been a bit upset with absolutely no clue when to expect any item. It really is not good enough ,whether this is The Heater Shop's fault or DPD'S it really needs to change. Customers need to know at the very least the day thier purchase is going to be delivered not just despatched. Other courier services do this .
Trusted Customer
19 October 2019 08:38
Reina Matera RND-MTR5099 Chrome Towel Rail 500mm x 998mm
Although I have not yet fitted this item, the build quality e.g. chrome plate, welds etc. appears to be very good.
Excellent in every respect
Excellent service, price, and delivery. I shall be purchasing more items as I progress through the refurbishment of this property.
Trusted Customer
16 October 2019 10:05
Reina Modal TRV Straight Chrome with Lockshield
cover cap is wrong thread
Reina Fondi White RND-FND179050W 500mm x 1790mm
looks good - not yet installed
nice radiator
fast delivery good price - item not yet installed
Trusted Customer
7 October 2019 16:02
Reina Belva A-BLV180041SW Single White Textured Vertical Radiator - 412 x 1800mm
Best price I could find, delivery was prompt and in time. Radiator looks great.
Reina Modal TRV Angled White with Lockshield
Best price I could find, delivery was prompt and in time. Radiator looks great.
Customer service experience
Best price I could find, delivery was prompt and in time. Radiator looks great.
Brilliant to hear, thank you very much for the great feedback of our prompt delivery and service.
Trusted Customer
26 September 2019 15:32
Reina Neva Double White Horizontal RND-HNV20D 1180 x 550mm
Radiators look lovely, what a difference it made to the interior :)
Customer service experience
Very quick delivery and radiators packed with extra care. Would use this company again. Very pleased with my purchase!
Thank you very much for taking the time to review us, we appreciate the fantastic 5 star feedback.
Roger Cliffe
31 August 2019 20:37
Reina Matera RND-MTR5141 Chrome Towel Rail 500mm x 1412mm
Seems like a quality product
Customer service experience
Really quick delivery