Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
5 | 91% | |
4 | 8% | |
3 | 1% | |
2 | 0% | |
1 | 0% |
Latest Heater Shop customer service reviews
Trusted Customer
15 June 2025 17:54
'Fast'
Excellent
Stiebel Eltron DHB-E 18/21/24 - 203866 Set (Three Phase) Touch Instantaneous Water Heater 3i technology

Excellent
Trusted Customer
13 June 2025 17:53
'Second purchase from Heatershop, all good.'
Excellent. Fast delivery and good communication.
Dimplex XLE125 1250W Slimline Storage Heater

Can't fault Heater Shop for supply and delivery. Have used them before and this time was no different, all good.
Fitted and installed but not fully tested as yet as the weather is to hot.
Trusted Customer
12 June 2025 17:02
Verry profesional
Stiebel Eltron DCE-S 10/12 Plus - 238154 (Single Phase) Instantaneous Water Heater 3i Technology

Very good quality product heats water immediately I am very impressed with this product. Very low price I recommend it to everyone.
Keith Donald
11 June 2025 16:03
Excellent service and quick delivery.
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Trusted Customer
10 June 2025 16:51
'Faultless from Heater Shop.'
Faultless. Easy to use online service. No hassle, free delivery, you could not ask for more. I would highly recommend the Heater Shop.
We truly appreciate you taking the time to leave such a positive review. It’s always rewarding to hear when our products and service make a difference. Thank you for your support!
Trusted Customer
10 June 2025 15:12
'Delivery on time'
Very fast Dili dry I am happy
Thank you so much for taking the time to leave us a 5-star review.
Trusted Customer
9 June 2025 10:54
Fast service fast delivery
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Trusted Customer
8 June 2025 18:04
'Will be using them again.'
Good quality products and fast reliable service.
On behalf of all of us at Heater Shop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Paula Daines, Surrey
8 June 2025 10:55
'Rointe 330watt wall heater'
Excellent delivery time was 24 hours by DX Courier
Thankyou ,good website no delivery charge
It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Rointe DIB0330RAD - D Series - Electric Radiator, Graphite, 330W, 3 Elements

The electrician just installed this Heater in the hallway ,I haven’t turned on the heat yet ,it looks very stylish in black ,suits the hallway ,installed in good time .digital display easy to read .
The packing was good and delivered next day service .
These heaters work well ,as I have others .
Thankyou
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Mark King
7 June 2025 08:01
Did what they said they’d do rare these days
Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit to Heater Shop.