Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 91% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 0% |
Latest Heater Shop customer service reviews
Martin, Christchurch
25 March 2025 08:57
'Good service and product'
Easy purchase and quick delivery.
Creda TSRE070 700W Storage Heater
I bought this storage heater to replace an old Dimplex unit. Fitting it was straightforward as the installation instructions are clear and it is the same model as one we already have so I knew how to set up the heating programme. So far it is working fine and is certainly more efficient and controllable than the previous unit.
Gary jones, Macclesfield
24 March 2025 13:22
'Good shop'
Good price and fast delivery couldn’t ask for anything more
Mike Trigg
24 March 2025 13:11
'Excellent Sales Service'
Dean was very helpful and his knowledge re the product we purchased was excellent
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
Delivery time excellent
PGG, France
24 March 2025 09:38
'Simple to order and quick to deliver - next working day'
Perfect
Trusted Customer
22 March 2025 09:47
'Competitive price and tracked next working day delivery'
Easy to order based on feedback from my electrician. Competitive price and tracked next working day delivery with 1 hour delivery window.
Harmoni Pro-E White Wi-Fi Thermostat - 16 Amp
Bought Wi-fi Pro-e version which arrived promptly next working day with tracking updates until I received within 1 hour delivery slot.
Pro-e replaced my basic programmable 25 model that had given up working after 8 years. Quick 30 minutes for electrician to replace, test and commission new Wi-fi Pro-e.
App download and set up easy too and fully working electric underfloor heating again.
Jo Justham, Hitchin
22 March 2025 09:38
'Great range of products at a good price'
Great products at a good price
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
great products at a good price
Trusted Customer
21 March 2025 16:43
'Good shopping experience'
Great website, clear. Good sales assistant who answered my questions about the wheels.
Fast delivery which was foc
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Rointe Belize BRI1210RAD Digital White Radiator 1210W
Been looking for a heater for the conservatory and this fit the bill.
Most important thing was to beable to program the item. The Rointe app is really odd. It connected wirh the Belize heater quickly and worked exactly as it should this morning with the for trial after linking it last night.
Recommend Rointe 's belize
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Trusted Customer
21 March 2025 08:13
'Easy web site'
Very good web page informative and easy to use.
Product identified ,paid for and delivery arranged for next day
It’s great to receive such positive feedback. We’re committed to maintaining the high standards you’ve experienced and hope to continue exceeding your expectations.
Trusted Customer
21 March 2025 06:50
'Straight forward purchase and delivery'
Clear invoice, dispatch, delivery information. Arrived as expected, with information from the delivery company on the day as to the time slot for delivery
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
Gary Cheesman, Weymouth
20 March 2025 15:07
'Rointe'
as simple as that from ordering to delivery
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
No hassle ordering, able to arrange my own wanted delivery day and all 3 heaters arrived on said day with no hassle.
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements