Rated as excellent
By 1000s of our customers
Customer Reviews
At Heater Shop we use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Click to view our independent Feefo review profile
Daljit Kumar
19 October 2019 08:50
'Great item and easy ordering process'
Ordered a electric wall panel heater which was easy to order and arrived quickly with nominated day of delivery.
Stiebel Eltron CNS100U - Trend Panel Heater, 1000W
Easy to install and works fine, replaced like for like and even the fixing bracket was same!
Trusted Customer
19 October 2019 08:38
'Excellent in every respect'
Excellent service, price, and delivery. I shall be purchasing more items as I progress through the refurbishment of this property.
Reina Matera RND-MTR5099 998 x 500 Towel Rail
Although I have not yet fitted this item, the build quality e.g. chrome plate, welds etc. appears to be very good.
Trusted Customer
18 October 2019 18:59
prompt delivery and happy with heaters
Haverland RC8TT - Electric Radiator, 1000W
heaters are easy to use and bring room to temperature required
Trusted Customer
16 October 2019 10:11
Absolutely excellent service. A nice product, well packaged and very prompt delivery. Thank you.
Dimplex DXLWP800TS Slimline Low Wattage Panel Heater 800mm
Ideal for heating my small office.
Trusted Customer
16 October 2019 10:09
'Excellent service'
Excellent service and price. Heater is brilliant.
Haverland RC4TT - Electric Radiator, 500W
Looks great and easy to install.
Trusted Customer
16 October 2019 10:06
'Use again without a doubt'
Fantastic, easily placed order on line, arrived next day. Well packaged, kept informed every step of the way.
Dimplex ECOT3FT Thermostatic Tubular Heater 3ft
Tried as soon as got it, but waiting to put in greenhouse over winter, but cannot see any issues as well made.
Trusted Customer
16 October 2019 10:05
'Nice radiator'
fast delivery good price - item not yet installed
Reina Modal TRV Straight Chrome with Lockshield
cover cap is wrong thread
Reina Fondi White RND-FND179050W 1790 x 500
looks good - not yet installed
Trusted Customer
16 October 2019 08:22
'Required heaters delivered as promised'
The heaters I wanted, and ordered were delivered on the promised day.
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
Good efficient prompt service
Trusted Customer
16 October 2019 07:41
'Very Pleased'
Lovely product, good communication and super fast delivery
Rointe KRI0330RAD3 - Kyros - Electric Radiator, 330W, 3 Elements
Lovely product although the instructions are a bit confusing
Paul Wood
15 October 2019 08:56
I would recommend
Harmoni Lugo HS1540 - Electric Radiator, 1540W
very good but expensive to run
Trusted Customer
15 October 2019 07:10
'Pricing is very competitive, service and delivery are excellent.'
Helpful staff, efficient and informed.
Elnur RF10E-PLUS - Inertia Electric Radiator, 1250W
Warms the room quickly and is more cost effective than old storage heaters. It has clean lines and looks very smart on the wall.
Trusted Customer
14 October 2019 18:50
I was very impressed with the quick delivery of my heaters and the helpfulness of the
staff at HeaterShop
Dimplex Quantum QM100RF - Wifi Ready Storage Heater, 1000W
As before, lovely and warm
Dimplex Quantum QM050RF - Wifi Ready Storage Heater, 500W
Ideal for the dining room
Dimplex Quantum QM150 - Storage Heater, 1500W
We've had them working for a week now and we're lovely and warm
Trusted Customer
14 October 2019 13:28
Helpful and good price Quick delivery
Creda TSRE150 1500W Storage Heater
Not used much yet (winter cometh)ut as described
Malcolm Bentley, Crowthorne Berkshire
14 October 2019 11:40
'Excellent service'
excellent service delivered next day I telephoned on the delivery day to find out when it would be delivered they phoned me back within 5 minutes and said when I could expect delivery to there word it was delivered on time
Creda TSRE150 1500W Storage Heater
very neat looking assembly was easy instructions easy to follow
Trusted Customer
14 October 2019 08:21
'All good.'
Excellent service. Helpful and speedy delivery. Answered queries comprehensivelym
Stiebel Eltron CNS100 Trend - Wall Mounted Panel Heater, 1000W
Easily fitted. Compact. Timer set up looks complex but using on an off/basis so doesn't matter to me.
Peter Hayward
13 October 2019 13:55
Very efficient service
Dimplex Saletto LPP100E - Panel Heater, 1000W
Very pleased with product
Trusted Customer
13 October 2019 08:10
Informative website, easy to order and fast delivery
That is great to hear, thank you very much for taking the time to leave a 5 star review of our service.
Alan Dickerson
12 October 2019 07:42
'Top notch company'
Excellent service, help line has a vast knowledge of the products they sell,
This is really fantastic to hear, thank you very much for your kind feedback.
Electrorad Digi-Line DE30DX160 1500W Double Conservatory Electric Radiator 1600mm
Quality product, easy to installing
Charles Stephen
11 October 2019 18:09
'Supplier delivered on promises'
Ordering on-line was easy, tracking order was easy, package arrived on time.
The oil filled heater is well finished, looks great, works great and keeps my large room nie & toasties. Five stars from start to Finnish.
Thank you very much for taking the time to leave such a fantastic review of our service and delivery.
Elnur RF12E-PLUS - Inertia Electric Radiator, 1500W
Because all steps from order to use of radiator were stress free
Kevin Taylor
8 October 2019 09:00
'Excellent service and value'
Low price, rapid delivery, and very well packed.
Thank you very much for the great feedback of our service and low prices.
Trusted Customer
7 October 2019 16:02
Best price I could find, delivery was prompt and in time. Radiator looks great.
Brilliant to hear, thank you very much for the great feedback of our prompt delivery and service.
Reina Belva A-BLV180041SW Single White Vertical
Best price I could find, delivery was prompt and in time. Radiator looks great.
Reina Modal TRV Angled White with Lockshield
Best price I could find, delivery was prompt and in time. Radiator looks great.
Trusted Customer
6 October 2019 15:49
'Good service'
Excellent service item as described securely packed and deliver quickly and at time state
Thank you very much for the really great review of our service.
Creda TPRIII200E - Panel Heater, 2000W
Easy to install and set up
Goof, Penzance
6 October 2019 10:01
'Excellent!'
Excellent service, great product, great price, easy website to navigate, super speedy delivery, good comms, one happy client, many thanks!
This is brilliant to hear, thank you very much for your great review.
Elnur RF12E-PLUS - Inertia Electric Radiator, 1500W
Excellent heater, looks great, easy tho install, performs well, still getting my head around programming controls (not easiest configuration to digest), economic to run. Early days but so far very happy!
Hubert Whitehouse
6 October 2019 08:34
'Everything fine.'
Speedy, efficient service!
Thank you for the great comments of our speedy and efficient service.
Dimplex Eco Chico OFRB7N 700W Portable Mini Oil Free Electric Radiator
Works very well. Happy with purchase.
Trusted Customer
5 October 2019 21:50
1st class service,product securely packaged and arrived on time .
Thank you for the really great review of our service and fast efficient delivery.
Trusted Customer
5 October 2019 09:01
'Good service'
The heater was delivered promptly and well packaged.
Thank you very much for taking the time to leave such great feedback.
Dimplex OFRC15N 1500W Portable Oil Free Electric Radiator
So far so good. Heats up quickly and to a good temperature. Easy to use.
Trusted Customer
3 October 2019 12:01
The person I spoke to was polite, very helpful and the item I purchase arrived on the day it was due to.
Fantastic to hear, thank you very much for taking the time to give us a 5 star review.
Peter Fell, Grimsby
2 October 2019 16:56
Great service delivered qickly.
Easy to order.
Satisfied customer.
Brilliant to hear, thank you very much for the really great review of our service.
Haverland RC8TTi Inerzia - Electric Radiator, 1200W
Great product. Great service
Terence Hall
2 October 2019 09:20
'Fast delivery and great prices'
Once again, lightning fast delivery and great value product ( Storage heater ) We have bought from ‘Heatershop’ twice now and are very pleased with the prices and service.
Thank you very much for the really fantastic review of our service and free next day delivery.
Dimplex XLE050 500W Slimline Storage Heater
Great storage heater at a great price
Fiona Jorgensen, Birmingham
30 September 2019 07:04
'Super quick delivery'
Easy to navigate website.
Delivery next day
Thank you very much for the great feedback.
Electrorad Digi Line Wireless RF Programmer
I have not used the product yet
Trusted Customer
29 September 2019 15:15
'Excellent Service.'
Ordering online was easy, quick confirmation and delivery. Well packaged, and will be ordering from them again in the near future.
Thank you very much for taking the time to leave such great feedback of our service.
Haverland RC12.8TT - Electric Radiator, 1800W
Already have two of these heaters, and have had no problems with them. They look good and will be replacing my other old storage heaters with the Haverland in the near future.
Wendy, Langley. Berkshire
29 September 2019 12:11
'Purchased 2 quantum dimplex heaters'
Helpful customer service when I called up for a quote and to ask questions, and sorted delivery for me for before 1030am. Krishna very helpful each time I had a query. Very good service.
Only thing I didn’t know was they need power to the peak circuit as well as off peak which was all old ones had. Needed a return visit to fit these cables.
Thank you very much for the really great review of our helpful service.
Dimplex Quantum QM100 - Storage Heater, 1000W
Haven’t used them yet as not cold enough, so hard to rate. Smart looking.
Suzie, Harrogate
29 September 2019 10:10
'Excellent and trustworthy company'
Instant response to our order. Very efficient and friendly service. Quick delivery at a discounted price. Good delivery driver liaison re. access to our house.
Thank you very much for your really great comments about our service, we appreciate the fantastic feedback.
Dimplex Quantum QM070 - Storage Heater, 700W
Attractive looking and very controllable. Lovely steady heat. Don’t know the running costs yet as only installed three days ago.
Trusted Customer
29 September 2019 09:34
'Product, Price, Delivery '
I searched online for a heated towel rail, the Heater Shop had what I wanted and at the most competitive price including carriage, my order was delivered in good condition the day after I placed my order. What more could I ask?
Brilliant to hear, thank you for taking the time to leave a fantastic 5 star review.
Harmoni Ebro HS030B 300W White Electric Towel Rail
A great product, the only possible improvement that I would prefer, would be to be able to adjust and program the heating with a smart phone app.
Trusted Customer
29 September 2019 09:07
'Excellent service, quick delivery'
Very quick, excellent service.
Thank you for the really great review of our service.
Dimplex TTRS120 White Electric Towel Rail 100W
Just as expected from Dimplex
Trusted Customer
26 September 2019 15:32
Very quick delivery and radiators packed with extra care. Would use this company again. Very pleased with my purchase!
Thank you very much for taking the time to review us, we appreciate the fantastic 5 star feedback.
Reina Neva Double White Horizontal RND-HNV20D 550 x 1180
Radiators look lovely, what a difference it made to the interior :)
Trusted Customer
25 September 2019 18:51
'Brilliant. Next day delivery on time'
No fuss delivery on time next day
Fantastic to hear, thank you for the brilliant 5 star review.
Dimplex TTRC130 Chrome Electric Towel Rail 80W
Spot on no problems will use again
James Gulland
25 September 2019 15:44
'Will check Heater shop for any future purchases of electrical heaters etchi'
Ordered electric towel rail heater. Website easy to use for ordering and paying. Paid for before 12pm delivery but courier delivered 12.35.
Creda CLR7C Flat Ladder Chrome Towel Rail 692mm
Heater easy to fit and does the job perfectly.
Nick Bryan
25 September 2019 08:55
'Great service'
Very quick delivery, good customer service and a competitive price
This is really great to hear, thank you very much for your feedback.
Kuljeet Athwal
24 September 2019 13:20
excellent back up heater.very impressed with delivery,quick and kept me infomed what time it would be delivered.
Fantastic to hear, thank you for the great gfeedback.
Dimplex DXLWP800Tie7 800W Slimline Low Wattage Panel Heater 800mm
low cost.timer controlled and teperature plus diferent settings
Trusted Customer
23 September 2019 21:05
'Good all round'
Good price, quick delivery, good packaging.
Thank you very much for the great feedback.
Dimplex BPH100M 1000W White Metal Bathroom Panel Heater 1100mm
Heater is ugly but practical. The towel rails are really flimsy, they bend down under the weight of a towel. The mounting bracket is also flimsy - fine for holding the heater but it took 15 minutes to release the two quick mounting clips as pressing the quick release simply bent the metal. Once detached the install was really quick and easy. Timer programming was pretty good once the hidden "copy to all days" option was discovered, and touch controls worked properly unlike on the Q-rad heater. Disappointed that it doesn't have a boost button to quick-heat the bathroom as one occasionally needs to at an odd time of day, but otherwise seems ok.
Dimplex Q-Rad QRAD075 - Electric Radiator, 750W
The mounting frame is a bit flimsy but fine once it's in place. A nice design that made it quick and easy to install, though the quick release clips were a pain (the metal bends rather than undoing the quick release so they were really difficult to unhook). Programming is quick and easy once you find the hidden "copy to all days" option, although the touch controls are a bit fiddly as you have to press 3-4 times to get it to register a click. Heater works well and is silent.
Trusted Customer
23 September 2019 17:02
'Great service!'
Easy ordering, great communications and fast delivery, very pleased!
Thank you very much for the really great feedback.
Jem, Alton, Hants.,
23 September 2019 13:59
'Stylish potential heat source.'
Everything went very smoothly, from order to delivery. Really well protected and now fitted. The thermostatic controls seem to trickle out heat but it is only the end of September! Hopefully the heat will improve as it is needed. Stylish, small, and if they work as it is claimed, should be really brill!
Fantastic, thank you very much for taking the time to leave such great feedback.
Dimplex Saletto LPP100E - Panel Heater, 1000W
While the product is stylish and compact, i am yet to be convinced the heaters will put enough heat into our conservarory, if they do, it deserves 5stars.
Trusted Customer
23 September 2019 07:15
'Excellent quality for money'
Easy to order online- well packed and delivered on time and easy to install
This is really great to hear, thank you very much for the fantastic 5 star review.
Haverland RC4TT - Electric Radiator, 500W
Easy to order online- well packed and delivered on time and easy to install
Haverland RC6TT - Electric Radiator, 750W
Easy to order online- well packed and delivered on time and easy to install
Haverland RC8TT - Electric Radiator, 1000W
Easy to order online- well packed and delivered on time and easy to install
Paul Carey
22 September 2019 11:25
'Heater for conservatory'
Quick delivery and well packaged.
Thank you for taking the time to leave a fantastic 5 star review of our service.
Dimplex Cadiz CDE3ECC 3000W Eco Oil Free Electric Radiator & Remote Control
Too early as it is for heating conservatory in winter.
Unit looks good and have high hopes
Trusted Customer
22 September 2019 09:58
'Purchased Dimplex Quantum QM150. Item arrived within two days.'
Great product range and super fast delivery - will order again
Thank you very much for leaving a fantastic 5 star review of our service and super fast delivery.
Dimplex Quantum QM150 - Storage Heater, 1500W
Good product - heater installed and living room has been at a constant 21C since. Does not use power or distribute heat when not needed. Vast improvement over my old night storage heaters. Planning to install more.
Tony Allum
18 September 2019 09:05
Quality products and delivery services were great
Thank you very much for the really great 5 star review.
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
Excellent performance and style
`tim Horner, Bristol
17 September 2019 09:47
'Great company'
very good web site clear and good choice ,fast delivery, competitive price
Thank you very much for your really positive review of our website and service.
Elnur RF14E-PLUS - Inertia Electric Radiator, 2000W
although pricey a good heater fairly easy to install but very heavy!
Steven Vannozzi
16 September 2019 18:12
'Terrific service and excellent products'
Advice offered on the phone regarding my choice of radiator was really helpful and all my questions were answered fully giving me confidence to order on-line. The website purchase was very straightforward and delivery was made exactly as advised. I fully recommend the Heater Shop.
Fantastic to hear, thank you very much for the recommendation and brilliant review, it is very much appreciated.
Electrorad AF05 Aeroflow - Electric Radiator, 2000W
Superb quality radiator. I am delighted with it!
Trusted Customer
16 September 2019 08:44
Did what they promised to do. You can't ask for more than that. Excellent.
Thank you very much for the really great feedback.
Dimplex Q-Rad QRAD200 - Electric Radiator, 2000W
So far so good. 12345678910!! Is that enough characters?
Esther Riches, Birmingham
15 September 2019 09:09
'Excellent Service'
Easy to find what I been advised to purchase at the best price I could find. Arrived within 24 hrs of purchase; well packaged. Will be ordering 2 more.
Philip Whay
10 September 2019 08:22
Excellent radiator and a good price.
Thank you very much for the great review.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Good purchase and quick delivery.
Karen Finch
4 September 2019 13:02
Excellent communication, next day delivery and heaters installed.
Thank you very much for taking the time to leave great feedback.
Jeremy Bevan
4 September 2019 10:59
Excellent service, product, price and delivery.
Brilliant to hear, thank you.
Jordan
3 September 2019 14:05
Delivered the heaters on time, great service thank you
Thank you very much for the great review.
Trusted Customer
2 September 2019 11:45
First time using heater shop.found the whole experience brilliant.very pleased with the service and the product will definitely use them again.
Stiebel Eltron CNS100UT - Panel Heaters, 1000W
Whole experience was excellent including ordering and delivery.
Trusted Customer
2 September 2019 10:50
'Excellent Service'
I ordered the heaters on Friday and paid for delivery on Saturday, I was kept up to date with the delivery all the way. I bought 2 Haverland heaters for my conservatory and they were packed exceptionally well. I have only switched them on for a few minutes to make sure they worked but will be using them a lot more as the weather gets colder.
Thank you very much for this really great review of our service.
Haverland RC13BL 1500W Electric Conservatory Heater 1170mm 13 Elements
They were very easy to fit to the wall and look really nice, i've not used them yet but they worked fine on test.
Haverland RC11BL 1250W Electric Conservatory Heater 1010mm 11 Elements
They were very easy to fit to the wall and look really nice, i've not used them yet but they worked fine on test.
Brian Robson
2 September 2019 10:25
'Great product and an excellent price. Keep up the good work.'
They explained the product well & gave excellent service.
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
Excellent service and price.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Excellent service and price.
Rointe Kyros KRI1100RADC3 1100W Conservatory Electric Radiator 1010mm 11 Elements
Excellent service and price
Rointe KRI0330RAD3 - Kyros - Electric Radiator, 330W, 3 Elements
Excellent service and price.
Edward Richardson
2 September 2019 07:42
'Good fast service good product'
Good fast service. Good product
Haverland RC11BL 1250W Electric Conservatory Heater 1010mm 11 Elements
Attractive product easy to install
Roger Cliffe
31 August 2019 20:37
Really quick delivery
Reina Matera RND-MTR5141 1412 x 500 Towel Rail
Seems like a quality product
Martin Barry, Stratford On Avon
31 August 2019 10:00
'I am very happy with the service given by Heater Shop.'
I would recommend them to others looking to buy electric radiators.
Helen Buckingham
31 August 2019 07:37
'Brilliant, excellent customer service'
Very good customer service. Helpful and friendly. Just 1 easy phone call and then prompt delivery.
Steven Bates
31 August 2019 07:17
'Delivery mess up'
Used heater shop twice now. The first time was really good. Great communication, kept informed of delivery day etc. This time round I ordered online as normal and put in a delivery address where the heater were to be installed. They turned up at my own house, no warning. Lucky someone was home. I then spent half a day emptying my van and delivering them to site. 3 storage heaters, loads of bricks and a towel rail. Wasn’t happy
Dimplex XLE125 1250W Slimline Storage Heater
Great heater. Easy installation
Dimplex BPH100M 1000W White Metal Bathroom Panel Heater 1100mm
Looks good, gets very warm. Easy installation
Dimplex XLE050 500W Slimline Storage Heater
Great heater. And looks good
Dimplex XLE100 1000W Slimline Storage Heater
Great heater. Looks good!!
Pat Tyler
28 August 2019 20:41
'Very helpful and a fast delivery'
fantastic service
Thank you very much for your really great 5 star review.
Dimplex Q-Rad QRAD150 - Electric Radiator, 1500W
looks good and heats up quickly
Trusted Customer
28 August 2019 07:41
'Great! Always use this company!'
Best price available that I could see.
Heater well packed arrived on time good communication telling me when to expect it.
Thank you for your fantastic 5 star review of our service, it is very much appreciated.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Excellent product, you see them in commercial places as well as homes
Chris Lambert, Fife.
27 August 2019 07:36
'Easy firm to deal with.'
Easy to deal with. Good communication. Fair price and delivery on time. Excellent.
Thank you for taking the time to leave a 5 star review of our service and delivery.
Dimplex Quantum QM100 - Storage Heater, 1000W
Again, purchased to replace old Dimplex heater. Well made and attractive. Should last years.
Dimplex Quantum QM070 - Storage Heater, 700W
We replaced old Dimplex heaters with the modern version, although you need a separate spur as the new heaters come with a built-in blower, whereas the old ones had a flap to allow use of extra stored heat.
Ross Peters, Perth
25 August 2019 10:37
'Very good advice about the best Hester to buy with WiFi connectivity'
Very good service and advice on choice of heaters for my workshop
Needed floor mounted units with Wi-Fi connectiviy
That is really great to hear, thank you for your feedback.
Electrorad AF05 Aeroflow - Electric Radiator, 2000W
Good German engineering with castors to allow you to move them around Tesecare easily fitted
Trusted Customer
25 August 2019 08:22
'Good seller'
Good heater, best price. Delivered quickly and well packaged.
Thank you for the fantastic review our fast delivery and service, it is very much appreciated.
Haverland RC11BL 1250W Electric Conservatory Heater 1010mm 11 Elements
Good heater. Looks modern. Programming is easy enough, lots of options on the personal setting (defrost mode overnight, eco and normal during the day).
Alexandra, Perthshire
21 August 2019 19:02
'Great service and price'
Thay were very helpful when I phoned regarding my order and radiators were delivered next day. Price was excellent
Thank you very much for the great 5 star review of our service.
Malcolm, Durham
20 August 2019 10:57
'Will use heatershop in the future'
heater was delivered very quickly and well package.
This is really great to hear, thank you very much for your feedback and we look forward to hearing from you again.
Dimplex Q-Rad QRAD150 - Electric Radiator, 1500W
it looks good and is easy to operate.
Trusted Customer
20 August 2019 09:38
'Dimplex Quantum'
I knew which heater I wanted to purchase so ordering online was very simple.
On the day of delivery I called their 'office' and spoke with a gentleman who was able to confirm the expected time of arrival.
Thank you very much for the really great review of our service, we appreciate the fantastic feedback.
Dimplex Quantum QM070 - Storage Heater, 700W
This heater has not yet been installed due to new kitchen fitting but I have another Quantum heater in my living room which was installed a year ago and I have been more than satisfied with it's operation over the winter months.
Trusted Customer
17 August 2019 21:29
great service
Thank you very much for the great 5 star review of our service.
Dimplex DXFF30TSN Portable Fan Heater 3kW
SEGWRJETYKRYUKLTUILTU,DSBASE
Phil Stamp
13 August 2019 09:59
'100% in every way.'
Good prices, rapid delivery - thank you !
This is brilliant to hear, thank you very much for the great review.
Dimplex TTRS120 White Electric Towel Rail 100W
Good product - does the job perfectly.
Tony Walmsley
11 August 2019 21:12
'Brilliant'
Top service top quality heater thanks
Thank you very much for your great comments.
Dimplex Saletto LPP150E - Panel Heater, 1500W
Brilliant loads of heat .just finishes off out new conservatory.thanks
Chris Corkhill, Baldock Herts
11 August 2019 12:18
'Supply a wall panel heater'
Quick response and good on-time delivery
Thank you for the really fantastic review of our service, we appreciate the great feedback.
Robert Hirst
11 August 2019 07:26
'Happy'
Quick and efficient service
This is great, thank you for our fantastic feedback.
Trusted Customer
9 August 2019 14:21
'Excellent!'
Excellent service. They answer the phone straight away and know what you are talking about, their products etc. Delivery arrangements were perfect and on right date and time. We are very pleased with the three electric radiators that we bought. Thank you.
This is really fantasic to hear, thank you for the 5 star review of our service.
Haverland RC4TT - Electric Radiator, 500W
Stylish and easy to fit.------
Haverland RC12TT - Electric Radiator, 1500W
Easy to fit. -----------------
Haverland RC8TT - Electric Radiator, 1000W
Easy to fit. ------------------
Sue, Bourne, Lincolnshire
7 August 2019 09:42
'Excellent service'
It was easy to order and the delivery was next day. It would have been free delivery but as I wanted it to arrive before midday, I paid £3.50 which I thought was very reasonable.
Thank you for your fantastic review of our service, it is very much appreciated.
Chris Tucker, Manchester
5 August 2019 08:47
'Method of delivery not suitable'
Delivery took place on the day I was given but the delivery vehicle was too big for a residential street with cars parked on street. Also the storage heater arrived on a pallet, wrapped in plastic. This might be fine for delivery to a workplace or industrial premises but not for delivery to a home. Consequently, with assistance from delivery driver, I had to unpack the heater and trolley it in a number of journeys to my flat. The driver was helpful but I think you need to take account of the fact that not all deliveries are to industrial premises.
Thank you very much for your review, we appreciate your comments.
With larger items, they are always palletised for ease of transport and to mitigate any chance of damaging goods and delivered in this way.
I am sorry if you were not expecting this type of delivery, however, we do try to ensure that all customers are aware of this in all correspondence and our website is also very clear with a page on delivery for those who are unsure.
For further information on our delivery terms please see the link below.
https://www.heatershop.co.uk/delivery
Dimplex XLE125 1250W Slimline Storage Heater
It's summer so I have not used it yet, but it looks fine.
Janice Giles
30 July 2019 08:01
'First class'
Everything. Prompt answering of the telephone the knowledge of the product and delivery all perfect.
Thank you very much for the fantastic review of our service, we appreciate it greatly.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Everything as it should be and delivery of the item on time.
Jamie Salvadori
27 July 2019 10:12
Start to finish excellent service. I will shop nowhere else
This is really fantastic to hear, thank you very much for your 5 star review and great comments.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Perfect service and on time
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
good product good service
Trusted Customer
25 July 2019 11:41
'Excellent staff help and support.'
Honest and knowledgeable Representative.
Thank you very much for your really fantastic review of our service. We appreciate the wonderful feedback.
Haverland RC13BL 1500W Electric Conservatory Heater 1170mm 13 Elements
Very well made and packed but not really used yet because of the hot weather - Looking forward to the winter !