Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 90% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Heater Shop customer service reviews
Diane Johnston
2 December 2023 09:43
Delivery was next day heater looks neat and stylish and gives a great heat output
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Good price from the heater shop and easy to mount to wall
Trusted Customer
2 December 2023 09:29
'Good product.'
Ordering and payment was quick and simple. Delivered on time and heater works well.
Osily OSOFR2 Oil Filled Electric Radiator 2000W
I had one of these already and it works well - so bought another.
Trusted Customer
2 December 2023 07:35
Good customer service
Quick delivery after order placed
Trusted Customer
2 December 2023 07:26
Your service was very quick and very good with nice products and was delivered on time thank you.
Stiebel Eltron IW 229339 120 Quartz Heater
Very good quality. Easy to install.
Trusted Customer
1 December 2023 18:19
'Brilliant!'
Fantastic customer service. Extremely helpful and professional on the phone. Towel rail arrived on time and very well packaged. Very effective heated towel rail and easy to operate.
Harmoni Ebro HS075B 750W White Electric Towel Rail
Easy to operate and very effective heat output. Looks very neat on the wall. Arrived on time and we’ll packaged.
John Warne
1 December 2023 11:59
'Good service great value.'
Very good service ordered the heater Monday pm and it arrived as promised on the next working day.
Great price plus free delivery.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
I had rointe heaters installed already when I bought my property and they are think very good product for the money. And they seem to be reasonably economical to run. I especially like the 7 day programmable timer.
James Gibb
1 December 2023 09:43
'5 STAR ITEM AND SERVICE'
10/10 5 STAR SERVICE FROM ORDER TO ARRIVAL .
FITTED AND WORKING A TREAT IN -7 CONDITIONS
25m Pre-made (12W L/m) Frost Protection Trace Heating Kit with Thermostat
WORKING A TREAT IN -7 CONDITIONS
40m Pre-made (12W L/m) Frost Protection Trace Heating Kit with Thermostat
TOP CLASS 10/10 FROM ORDER TO DELIVERY AND FITMENT ALL PERFECT !
Nadarajah Indrakumar
30 November 2023 10:30
Customer service excellent. Very helpful
and very friendly.
Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.
Robin Fuller, Minchinhampton
30 November 2023 10:19
'Excellent service'
Very efficient, speedy delivery, and excellent communication re order processing and delivery.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Aube TH232 7 Day Programmable Thermostat - Digital A/F/AF
Only just installed this yesterday so too early for a full review, but it is working as expected. It's replaced an earlier Aube model that stopped working after 12 years.
Alison, New Hartley
30 November 2023 09:31
'Excellent service'
Excellent online service. Next day delivery. Website easy to use.
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Dimplex PLX200E - Panel Heater - 2000W
Very easy to use. Instant heat and looks neat in my conservatory
Ben Larmour
30 November 2023 00:03
'Be careful what to expect'
I bought 2:of the 15 element heaters to heat a games hall that is 6m wide and 11 meters long with a high ceiling. It's a mouse taking on an elephant. No use at all. Anyway they will be deployed elsewhere in the facily.
Thank you for taking the time to leave us a review. If you need any assistance with sizing an electric radiator, please do not hesitate to contact us. Our sales team are more than happy to make sure you're getting the correct size heater for the room size.
Trusted Customer
29 November 2023 15:25
Had no problems from order to delivery. Good service.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Creda TSRE070 700W Storage Heater
Have three already. Good product.
Steve Rundle
29 November 2023 12:18
'Great'
Good website, easy ordering and rapid delivery
Fantastic to hear, thank you very much for the really great review.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Cost effective solution to my heating requirements
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
german efficiency and quality.
Keith Hammill
29 November 2023 09:13
Everything was done very well. The delivery was on time and carried out very professionally. The original heater was damaged and was replaced quickly so no complaints about the service. Well done guys.
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Dimplex OFX150E 1500W Oil Filled Electric Radiator With Thermostat
Seems to perform well and looks good.
Jon Churchill
28 November 2023 08:39
Very good prompt sercice
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
John Wood
28 November 2023 08:17
'Great service and price'
Great service and helpful advice. The kit was packaged well and has clear instructions. Prompt delivery.
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Harmoni Touch-E White Wi-Fi Thermostat - 16 Amp
Very smart looking . Not fitted yet
Trusted Customer
28 November 2023 06:10
Fast efficient service
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Eric Pinhorne
27 November 2023 20:17
Delivered on time a good service
Fantastic to hear, thank you very much for the really great review.
Paul Swain
27 November 2023 07:24
'Great service, on time and delivered as requested.'
fast delivery and great price of goods
Fantastic to hear, thank you very much for the really great review.
Electrorad Digi-Line DE30DX130Z 1250W Double Conservatory Electric Radiator 1300mm
Will definitely use this provider again
Trusted Customer
26 November 2023 15:26
'GREAT SERVICE and RADIATOR'
very helpful and polite on phone. Answered all question and queries I had with knowledge.
We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
Hang on wall and plug in and off you go. No more cold shivery nights