Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 90% | |
| 4 | 7% | |
| 3 | 1% | |
| 2 | 1% | |
| 1 | 1% |
Latest Heater Shop customer service reviews
Stuart, Kibworth
23 January 2021 13:03
'Well satisfied'
Ordering on line was all very easy and straight forward, heater arrived on time and well packed, instructions and assembly was easy, I have been using the heater for a week or two and have found it to preform very well, I am very pleased and would certainly recommend this firm and the heater.
Ecoheater HHT020 2ft Tubular Heater 80w Tube
Very efficient little heater.
Trusted Customer
23 January 2021 11:53
due covid 19 & the Brexit situation at the time ordering I thought the
service given was very good delivery information was on time.
Trusted Customer
23 January 2021 10:39
'Nice warm bathroom again...'
I ordered a Dimplex fan heater to replace one that failed after 37years service and was very pleasantly surprised to find that the price quoted was about 50% of the recommended retail price! Even better, the heater was delivered 36 hours later.
I'd give you 6 stars if I could...
Trusted Customer
23 January 2021 10:27
Would use again as service was prompt and efficient
Stiebel Eltron CK 20 2000W Premium Quick Response Heater 345mm
It's a good heater perhaps a little complicated in the programming
Trusted Customer
23 January 2021 09:36
'Very Pleased'
Delivered on time and heaters are easy to set and work well
Dimplex Q-Rad QRAD200E - Electric Radiator, 2000W
Do what they say they will very easy to work
Owain Price
23 January 2021 08:08
Fast delivery safely packaged
Dimplex PLX150E - Panel Heater
Fast delivery safely packaged
Dimplex PLX125E - Panel Heater, 1250W
Excellent product easy to instal
Sue Lambert, Market Harborough
23 January 2021 07:55
'Great choice, quick delivery.'
Excellent choice of products with a lot of information. Good price and very quick delivery times.
Mr. N. E. Hart.
22 January 2021 01:15
'Nice!!'
Good quick service. Thank you!!
Thank you very much for taking the time to leave great feedback.
Trusted Customer
20 January 2021 23:28
'Quick and excellent service.'
Efficient speedy delivery and a competitive price.
Thank you very much for taking the time to leave great feedback of our speedy delivery and competitive pricing.
Rointe Kyros KTI050SEB3 500W White Electric Towel Rail 1300mm
A quality towel rail from Rointe - and now a lovely warm bathroom. Efficient heater that has many programming options.
Trusted Customer
20 January 2021 10:21
Product as described. Straight forward ordering and prompt delivery.
Thank you for the really great review of our straight forward ordering and prompt delivery.
Stiebel Eltron CNS50 Trend - Wall Mounted Panel Heater, 500W
Easy installation. Heat output as described. Controls easy to use
John Halpin
19 January 2021 17:33
Good products, fast service, good comms, excellent service.
Thank you very much this is really brilliant to hear.
Elnur RF12E-PLUS - Inertia Electric Radiator, 1500W
Well packaged, simple installation instructions, worked first time. Client very happy!
Derek Hargreaves
19 January 2021 14:29
Excellent service. Keen pricing, delivery as promised.
Would use again
Thank you for the really great feedback of our pricing and service, it is very much appreciated.
David Gibbs
19 January 2021 10:52
'Good all round service.'
Prompt delivery, would definitely use the Heater Shop again.
Thank you very much for the really great review of our service and prompt delivery.
Dimplex ECOT4FT Thermostatic Tubular Heater 4ft
Very good heater, easy to install and use.
Jason King
19 January 2021 08:24
Excellent, arrived on tkme and we'll packaged, at a great price too.
Fantastic, thank you for the great feedback.
Steve, Cornwalk
19 January 2021 07:42
'My 3rd Order and very pleased. Utterly reliable. Will order again.'
Ordered Rointe radiators 3 times in the past 6 weeks. All went like clockwork. Thanks guys. Will continue using and recommending.
Thank you very much for your fantastic comments, it really is appreciated and we look forward to hearing from you again.
Trusted Customer
19 January 2021 01:48
'Highly recommended service with a smile'
Fast and efficient service. Helpful and polite manner. Speedy and careful delivery. Great product at a very reasonable price, Highly recommended!
Thank you very much for your really fantastic review it is greatly appreciated.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Excellent heater which has finally made our cold and draughty house a warm and cosy home. Very easy to follow usage instructions and for the installation... including template for attaching to wall, which was really handy!
Alistair Reid
18 January 2021 15:16
'Delivery'
Delivery was lost but resolved very quickly and professionaly
Thank you very much for the really great feedback of our service, we appreciate your comments.
Trusted Customer
18 January 2021 10:56
'Very good dealer'
No problems encountered, transaction went through quickly, & prompt delivery
Brilliant, thank you very much for the great comments.
Stiebel Eltron SN 10 SL GB Small Water Heater 10 Litre
The unit is well made & efficient.No problems in the transaction. Delivery was quick,
& I will deal with again with no hesitation
Trusted Customer
18 January 2021 10:33
It arrived. It works
Thank you very much for taking the time to rate our service as 5 stars.
Carol Holbrow, Paignton
18 January 2021 09:11
'Happy all round '
Knowledgeable and friendly helpful chap on the phone when I called fir advice. And quick delivery over the new year period.
Thank you very much for your really fantastic feedback of our customer service. Our sales team will always do their best to ensure that customers get their heaters as soon as possible with communication being key.
Creda TSRE150 1500W Storage Heater
Works great, looks modern, mum very happy!
Freddy Cronk
18 January 2021 08:22
'`quick, cheap, painless.'
`quick, cheap, painless.
Fantastic to hear, thank you very much for the really great feedback.
Dimplex Monterey MFP100E - Electric Panel Heater
`quick, cheap, painless. ok
Trusted Customer
18 January 2021 08:11
'Delivery not good'
Pleased with the heater but delivery date given was not stuck to with no communication -arrived about 4 days later .
Dominic Hughes
18 January 2021 08:02
Good price and service
Thank you very much for taking the time to leave great feedback.
Trusted Customer
18 January 2021 07:50
'Pleased with service.'
Good service. Kept informed of delivery details all the time. Would buy from them again and recommend them to friends and family.
Thank you very much for the really great review of our service and the fantastic recommendation.
Trusted Customer
17 January 2021 18:34
'Excellent'
Made a mistake with my order when I rang them found them very helpful and polite
Thank you very much for your really fantastic comments of our sales team, it is greatly appreciated.
Elnur Ecombi SSH208 Smart Storage Heater
Seem,a to work very well but very complicated instructions
Jon Davis, Enfield
17 January 2021 15:31
'Happy Customer'
Good and quick communications when checking deliver as slightly misled by the website but more due to the Christmas and New Year holidays.
Creda CLR7C Flat Ladder Chrome Towel Rail 692mm
Exactly as described. Now fitted looks and works well.
Trusted Customer
17 January 2021 14:12
'Brilliant customer service'
I ordered a different heater but the emailed me back to say it was out of stock and we choose a different one. That is actually fantastic and there customer service was fantastic as they didn’t just take my money and sit on it till the one I choose came back into stock.
Thank you for taking the time to leave such great feedback, we appreciate your really fantastic comments.
NRG Vesta 2000 Outdoor Patio Infrared Heater 2000W
Excellent heater that radiates heat all around my home made smoking shelter
Trusted Customer
17 January 2021 12:25
'Slow delivery'
Despite the website claiming next working day despatch. Item was ordered on 29th Dec and not dispatched until 4th Jan. Parcelforce then took 3 days to deliver. Much slower than Amazon
Dimplex DXC20 2000W Portable Contrast Convector Heater
Good heat output. Simple to use
Dorothy Fox
17 January 2021 10:57
'Excellent service, price & product'
Exceptionally good service, quick delivery and best price. Have bought before from this company, product is good - Rointe Heaters
Thank you for the really fantastic 5 star review of our service and your new Rointe heaters.
Trusted Customer
17 January 2021 09:32
Good prompt service.
Brilliant to hear, thank you very much for the really great review.
Raymond Plant
17 January 2021 09:24
Fast efficient service
Thank you very much for taking the time to leave great feedback.
Electrorad Vanguard VA1000 Electric Radiator
Neat looking product, good heat output for size.
Trusted Customer
17 January 2021 08:46
Everything as promised.. Good product,fitting and operating instructions.
Fantastic, thank you very much for the great feedback of our service.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
Works as expected so pleased with everything.
Trusted Customer
16 January 2021 10:03
Never received the radiator
Trusted Customer
12 January 2021 18:23
'Very pleased.'
Was very good, they kept me informed from start to finish,in fact my purchase arrived a little earlier than expected by a pleasant delivery person.
The product is very easy to install, I fitted a plug and then switched on.
Did not take long to heat up and all seems to be well in the conservatory. I bought this product to keep the chill off the conservatory, all in all money well spent.
Thank you very much for your really fantastic detailed feedback of our service, delivery and set up of your new
Ecoheater HHT020 2ft tubular heater, it is great appreciated.
Ecoheater HHT020 2ft Tubular Heater 80w Tube
Everything is great, a very versatile product.
It is not expensive to run so should break the bank!!!
George Kettle, Chaple St Leonard's
12 January 2021 16:05
'Very pleased with the service j'
Brilliant every thing came on time or before also no problems
That is really great to hear, thank you very much for the fantastic review.
Mark Macnab
11 January 2021 13:51
'My new go to place for heaters'
delivered on time, undamaged and correct
Brilliant to hear, thank you very much for the really great review of our service and delivery.
Haverland RC8TT - Electric Radiator, 1000W
superb quality heater and does what it says on the tin
Mark Patterson
11 January 2021 09:59
'Professional service and quick delivery.'
Professional service and quick delivery.
Lovely item and at a great price.
Thank you
Thank you very much for your great comments and 5 star review.
Dimplex Eco Chico OFRB7N 700W Portable Mini Oil Free Electric Radiator With Variable Thermostat
Professional service and quick delivery.
Trusted Customer
11 January 2021 08:54
'As above'
Prompt and efficient. and also a good price.
Thank you very much for the really great feedback.
Dimplex OFX750TI 750W Oil Filled Radiator With Timer
It does exactly what it is supposed to do.
Barbara Crane, York
11 January 2021 08:49
'Excellent prompt service'
Extremely efficient at receiving order and dealing with it. Delivery date and times very clear and adhered to.
Thank you for taking the time to leave fantastic feedback, it is very much appreciated.
Dimplex PLX200E - Panel Heater
Easier to use than our old model, better controls.
Trusted Customer
11 January 2021 08:21
'Excellent Service'
Excellent online service, website was very easy to use
Thank you very much for the really fantastic review of our service and easy to use website.
Dimplex Q-Rad QRAD200E - Electric Radiator, 2000W
Great radiator, fitted in my summer house. Love the way it can detect an open window!
Trusted Customer
11 January 2021 07:55
Excellent product
Brilliant to hear, thank you for leaving such great feedback.
Trusted Customer
11 January 2021 07:18
'Great service and got the help required'
Great service
Thank you for the really great 5 star review of our service.
Elnur RF6E-PLUS - Inertia Electric Radiator, 750W
Great product and fairly easy to install.
River Xavier, Rotherham
9 January 2021 09:44
'Easy to order and quick delivery'
The device was simple and straightforward. I did lots of research from a number of different sources. Once I had decided I ordered from The Heater Shop due to their competitive pricing. The products came quickly.
Thank you for your really great feedback for both our service and your 2 new Elnur RFE Plus radiators, we appreciate you taking the time to leave us a brilliant 5 star review.
Elnur RF12E-PLUS - Inertia Electric Radiator, 1500W
After much research I decided upon the Elnur RFE plus oil filled radiators, I have 2 in my studio space. I went against advice from a few suppliers as I wanted something that is efficient and easy to use, bit also look good. I can't state how the heaters are to program, I will add another review later. The heaters are well made and heavy! The heat up time is reasonable but they retain heat for a while once temperature is reached. The thermostat quickly fishes the temperature and heat output is brilliant.
Trusted Customer
8 January 2021 11:17
'Great product great price'
Very helpful on phone when ordering very prompt delivery even though it was christmas ,and the radiator worked perfectly.
Thank you very much for taking the time to leave such great feedback.
Haverland ULTRAD-8 - Haverland Wifi Radiators, 1250W
The product performed exactly as advertised,so far very pleased
Kevin Barker
7 January 2021 13:49
'Great customer service'
Heater shop have been very efficient in handling my order, processing, communication.
I also had 2 faulty units, which again, they contacted the Manufacturer, for us and arranged communication.
Rointe Kyros KTI075SEC3 500W Chrome Electric Towel Rail 1700mm
Quality Product , works good
Rointe KRI0330RAD3 - Kyros - Electric Radiator, 330W, 3 Elements
Very Nice products, works very well.
Rointe Kyros KTI030SEC3 300W Chrome Electric Towel Rail 900mm
Lovely Product , works very well.
Rointe AIR Control - ACMI120 Remote
Nice remote, bit limited what it can do, Instructions could be a little better, overall we are pleased with the unit.
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
Very Nice products, works very well.
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
Quality Products, although we had 2 faulty units, these were dealt with efficiently, buy Heater shop and Rointe. Overall very pleased with the performance and look of the Radiators.
Trusted Customer
6 January 2021 17:31
Ordered 2.30pm, the delivery turned up 8.15am the next morning, excellent service will defo use again many thanks.
Thank you very much for your great review of our fantastic next day delivery and excellent customer service.
Usman Butt
6 January 2021 10:53
It was very easy to book and was delivered the very next day. Super easy and super efficient.
Thank you very much for your really positive review.
Kaeren Waldie
5 January 2021 09:57
I knew the heater I wanted, easy to find on website, fantastic delivery service
Thank you for taking the time to leave brilliant feedback, we appreciate the comments you have made.
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
easy to fit, great source of heat
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
easy to fit, great source of heat
Ian Potter
5 January 2021 09:46
'Easy ordering, great information and highly recommended.'
Really fast delivery, everything well packed and exactly as ordered. The website is spot on and has all the information I needed to make an informed choice. Would definitely recommend.
Thank you for your super review of our service and informative website, we appreciate the positive feedback.
Belinda Norton
5 January 2021 07:59
'Overnight delivery during covid'
Almost instant delivery, which under current covid circumstances was very impressive. Havent been able to install it yet for same covid reasons
Many thanks for taking the time to leave such fantastic feedback, it is very much appreciated.
Richard Guy
4 January 2021 23:06
'Good service and communication.'
Fast delivery, product exactly as described and packed well.
Thank you very much for taking the time to leave such a fantastic review of our service and speedy delivery, we honestly appreciate your feedback.
Dimplex PLX200E - Panel Heater
Easy to use and competitively priced.
Stephen Smith, Chingford
4 January 2021 17:43
'Great company'
They were so helpful on the telephone and delivered the item to me in under a day, which was the 23/12/2020. I will be using them again.
Thank you for the really great review of our helpful customer services. We strive to help all of our customers every step of the way.
Dimplex PLX200E - Panel Heater
Really helpful and do what they say.
Trusted Customer
4 January 2021 17:29
'Fabulous heater for our conservatory,very impressed looks great,warms it up'
Arrived on time,very well packaged
Thank you very much for taking the time to leave such great feedback, we appreciate your comments greatly.
Dimplex Saletto LPP150E - Panel Heater, 1500W
Does what it says on the tin,warms up very quickly will have to see how energy efficient it is but so far so good
Gemma Goater
4 January 2021 12:36
'Will Use again'
We needed the heater quickly so we contacted the Heater shop who were fantastic at making sure it was with the courier company the next day! Great communication and great product
Thank you very much for taking the time to leave such great feedback of our speedy and efficient service.
Elnur RX14E PLUS - Thermal Electric Radiator, 2000W
Perfect for our outside playroom
Mark Gunston, Rothesay
4 January 2021 11:49
'Unbelievable incompetence and mis-management.'
The Heater Shop mistakenly sent me two heaters and billed me twice when I had ordered just one heater. The mix up occurred because their webpage would not allow me to enter a different shipping address. So I was told to order it online and then phone them to change the address.
When I called them to point out their error I was told the 2nd heater would be collected the following day and I would be refunded. This did not happen.
10 days later I called again and was told they could not collect and I would have to return it myself and pay the shipping cost.
Thank you for taking the time to review us. I have had a look at this and you seem to have made two separate orders on two different days. I understand that this must have been a mistake. Unfortunately our system is unable to link two separate online orders and therefore unless you called to cancel an order before it is dispatched they would have both been sent out for delivery.
I am very sorry about any confusion that you may have had online, but we are available to contact on 01473 276686 for specialist advice and recorded webchats too. If you call us today we would be happy to assist you with the return of the mis-ordered heater, but as per our terms and conditions we are unable to absorb the costs of any returns unless faulty.
Trusted Customer
4 January 2021 09:11
Excellent information on order processing and delivered next day as promised - can't fault the service.
Thank you very much for your really great review of our service and delivery, your feedback is most appreciated.
Dimplex Coldwatcher MPH1000 1000W Multi Purpose Electric Heater
It does the job - yet to be fully tested in cold weather.
Lee Ellingworth, Leicester
4 January 2021 09:08
'Great all round job!'
Really good service, very polite and knowledgeable and extremely quick delivery!
Thank you very much for the really wonderful feedback.
Stiebel Eltron DEM 3 Set Instantaneous Unvented Water Heater
Best price you will find anywhere!
Stiebel Eltron SHC 15 GB Eltron Unvented Small Water 15 Litre
Superb item, great price!
Karen, Rotherham
4 January 2021 08:02
'Excellent'
excellent value and service
Thank you very much for the great feedback.
Prem-I-Air EH0312 Hepa Air Purifier with Ioniser and Remote Control
great value, quick delivery
Trusted Customer
4 January 2021 06:23
'Brilliant'
Quick delivery and the website is easy to use would recommend. Easy to install and looks great.
Thank you very much for your really great comments and recommendation.
Dimplex Saletto LPP100E - Panel Heater, 1000W
Looks great easy to install and heats the room
Michael Taylor
3 January 2021 15:48
'Heaters'
Good service and price highly recommend
Thank you very much for the really great review & recommendation.
Jits
3 January 2021 11:12
Dose not warm the room up and you have to stand very close to the heater to get any heat. Not at all recommended
Thank you for taking the time to leave feedback. The Dimplex slimline is a low wattage panel heater offering an ideal background heating solution for hallways and small bedrooms.
I am very sorry that you seem to have a heater that isnt working how you had hoped. If you call us on 01473 276686 with your room dimensions, we are able to calculate which radiator would be the most suitable for your needs to ensure that you get the heat required.
Dimplex DXLWP800Tie7 800W Slimline Low Wattage Panel Heater 800mm
Not at all recommended as it dose not heat the room up and you have to stand very close to the heater to even get any heat.
Trusted Customer
3 January 2021 11:03
Order received day after placed. Well packed.No problems.
Brilliant to hear, thank you very much for the great review of our service and well-packed items.
Dimplex OFX750TI 750W Oil Filled Radiator With Timer
Excellent product. No problems
Steve Wildy
3 January 2021 11:00
'No problems'
Efficient service no problems with them
Thank you very much for the great feedback.
Elnur Ecombi SSH158 Smart Storage Heater
Works OK but changing settings needs a lot of concentration
Trusted Customer
3 January 2021 10:15
'I received a faultless service yet again. 100% recommended.'
Excellent service and prices, why go anywhere else?
Thank you very much for your feedback, we appreciate you taking the time to leave such great comments.
Trusted Customer
3 January 2021 09:28
'5 stars'
Great product at reasonable price and quick delivery.
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Rointe Palaos PIB2000RAD Black Sandblast Vertical Radiator 2000W, 476 x 1800 x 90mm
Looks great. My one comment would be that it would be good to have an option on what side the controls are located.
Paul Henry Williams
3 January 2021 09:20
Delivery was as promised and well packaged will definitely use again.
Fantastic to hear, thank you very much for the great review of our service and delivery.
Rodney Berman
3 January 2021 09:12
Service was excellent
Thank you very much for your really great 5 star review of our excellent service.
Stiebel Eltron CNS100 Trend - Wall Mounted Panel Heater, 1000W
Excellent service good product
Trusted Customer
3 January 2021 09:04
'Excellent product, great price, speedy delivery - perfect'
Highly recommend, and would not hesitate to use again
Thank you very much for your fantastic recommendation.
Rointe KRI0770RAD3 - Kyros - Electric Radiator, 770W, 7 Elements
Does exactly what it should. Great performance, easy to program. Time will tell on reliability but so far so good
Ray Ashby
3 January 2021 09:03
Turned up within 36hours faster than estimated.
Brilliant to hear, thank you very much for taking the time to leave great feedback.
Rointe KRI0550RAD3 - Kyros - Electric Radiator, 550W, 5 Elements
A good reliable product..
Trusted Customer
3 January 2021 09:01
'Warm n toasty!'
Super fast next day delivery even at Christmas time. The radiators seen to do exactly as promised. Highly recommended.
Thank you very much for your really fantastic review of our service and delivery, we really appreciate your comments.
Harmoni Lugo HS0440 - Electric Radiator, 440W
Nice looking radiator. Simple to operate with good heat output. No noise. Ace!
Harmoni Lugo+ HS0440 - Wifi Electric Radiator, 440W
The App for the WiFi controls works great and is easy to program. Radiators seen to heat well and hold heat too!
Trusted Customer
3 January 2021 08:39
'Fast and efficient'
Fast delivery, well packaged, great service. Website was easy to use and help chat was useful to find out about availability.
Brilliant to hear, thank you very much for the really wonderful review of our easy to use website and great service.
Dimplex Coldwatcher MPH1000 1000W Multi Purpose Electric Heater
Works well to keep frost at bay. Light, well made heater. Not great for larger areas, might need 2 heaters.
Trusted Customer
3 January 2021 08:27
'Excellent service and product and easy to install.'
Service was extremely good, especially under current circumstances. Storage heater was delivered approx 2wks after placing order. My husband installed it day it was delivered. Instructions easy to follow. I would recommend Heater Shop to friends and family without reservation.
Brilliant to hear, thank you very much for the really great review of our service and your recommendation.
Creda TSRE100 1000W Storage Heater
Heater is modern, easy to install and we like that it blows out hot air periodically. Superior to the 2 storage heaters we purchased in the last 3yrs from another supplier.
Trusted Customer
3 January 2021 08:07
First rate service
Thank you very much for your 5 star review.
Richard Skam
3 January 2021 07:30
'Fantastic service'
Hi purchased an oil filled electric radiator for a customer, the delivery arrived ahead of predicted date and the communication was excellent
Fantastic to hear, thank you very much for the great review.
Elnur RF12E-PLUS - Inertia Electric Radiator, 1500W
Easy install, heats up quickly, easy to use and it looks good
Richard Thomas
2 January 2021 11:05
'Good service'
Good service, would buy of them again
Thank you very much for taking the time to leave such great feedback, it is really appreciated.
Haverland RC8TT - Electric Radiator, 1000W
Good service, would buy of them again
Richard Turner
2 January 2021 06:49
'Heater'
heater as described kept well informed super service would buy again
Thank you very much for your review of our service and communication, it is greatly appreciated.
Dimplex Saletto LPP075E - Panel Heater, 750W
service from this supplier
Trusted Customer
31 December 2020 18:45
'Smooth Process - Great Packaging'
Prompt delivery in line with advertised timeline, plus the most secure packaging possible, so no chance of damage in transit.
Fantastic to hear, thank you very much for the great feedback of our packaging to protect your items.
Dimplex Saletto LPP150E - Panel Heater, 1500W
Perfectly suited for our conservatory in terms of size, look and power output. Heats our area of 12 sq. metres adequately at 20 deg C.
Keith Sullivan, Bristol
31 December 2020 13:31
Despatched asap, excellent. Telecon was polite and appropriate
From Ipswich to Bristol 24 hourd for a heavy load was v goodB
Thank you for this really fantastic review we appreciate the great feedback.
Trusted Customer
30 December 2020 16:27
'Excellent service'
Provided on time and works as specified.
Fantastic to hear, thank you for the 5 star review of our excellent service.
Dimplex OFX1000TI 1000W Oil Filled Electric Radiator With Timer
Works well as specified and built to a sturdy design with clearly usable controls.
Oussama Bakkali
30 December 2020 12:58
No remote control came with the radiators you have to buy it separately from heatershop
Thank you for your review. There is a fully programmable LCD screen with 24/7 programming control keypad on the Harmoni Lugo which does not need the remote to operate.
The remote is an optional extra for customers who prefer the luxury of the additional remote.
Harmoni Lugo HS0880 - Electric Radiator, 880W
They came with out remote control you have to buy them separately
Phil Rogers
30 December 2020 10:03
very good service
Thank you very much for the really great 5 star review of our service.
Elnur Ecombi SSH408 Smart Storage Heater
very hard to program for took 2 days
Trusted Customer
30 December 2020 10:03
Efficient, helpful delivery.
Thank you very much for the great review of our delivery and service.
Trusted Customer
30 December 2020 09:40
'Highly reccomended'
Brilliant, The heaters were delivered within 24 hours.
Thank you very much for the great feedback and recommendation.
Rointe KRI1600RAD3 - Kyros - Electric Radiator, 1600W, 15 Elements
Easy to install, nice design efficient. I had a little problem with the programming. it's more fiddly than it needs to be but maybe I'm just thick!
Please give us a call on 01473 276686 and we will be very happy to run through any programming issues with you.
Rointe KRI1210RAD3 - Kyros - Electric Radiator, 1210W, 11 Elements
Great product easy to install
Paul Loucas
30 December 2020 09:01
Arrived well wrapped and on time
Rointe Kyros Short KRI1500RADC3 1500W Conservatory Electric Radiator 1330mm 15 Elements
Looks good not yet installed but looks to do what.I need it to
Trusted Customer
30 December 2020 07:36
'The service was amazing.'
They made sure my delivery arrived next day!!!
I didn't think it would as I ordered in the afternoon. Just brilliant.
I have ordered twice from them, and both times I have been very happy with them and my purchases. Good prices too.
Haverland RC10TT - Electric Radiator, 1250W
Fabulous heater. Very impressed how they work. I love the slimline look and the different sizes you can choose. Good price too.
Heitor Da Cunha, Sutton, Surrey
29 December 2020 20:32
'Very helpful and great advise given which Ipassed onto customer'
Great delivery and on time
Dimplex FX20VE Downflow Heater
Great heater and great advise given
Stiebel Eltron CNS250 Trend - Wall Mounted Panel Heater, 2500W
Great delivery and advise
Trusted Customer
29 December 2020 16:41
'Great service great product'
Turnaround and delivery excellent, product arrived well packaged and in perfect condition.
Dimplex DXLWP400Tie7 400W Slimline Low Wattage Panel Heater with Timer 600mm
Great product for a small space, bought two, one for a downstairs toilet, and one for the lobby.
Mitchell Robinson
29 December 2020 15:30
Took advice, but the heater needed to be more powerful for the room. The firm did not then offer a refund or return
Haverland RC11BL 1250W Electric Conservatory Heater 1010mm 11 Elements
Expensive and did not perform as well as expected
Brian Warrington
29 December 2020 10:19
'Heater shop good. delivery very bad.'
hello.
i did not have any problems with heater shop at all.the problems i had were with the delivery company,who made two prommises that they never kept.
Rointe KRI0990RAD3 - Kyros - Electric Radiator, 990W, 9 Elements
four star with heater shop,1 stqr with delivery company.
del co do not work weekends at christmas? and weekends ?.
the mind boggles.