Customer Reviews

'Can’t get much better'

Excellent within about 24 hours of ordering my heater was delivered. Brilliant

'Excellent customer service, disappointing delivery.'

Excellent customer service, reasonably priced, website easy to use. Only disappointment was delivery - heaters were left on door step without even a knock on the door, it was only because of another delivery that day that I found the boxes!

'Great productand service'

Great service and products, fast delivery. Would recommend

'Excellent service'

Very impressed with this company.
Good prices, excellent service, professional website which is very user-friendly.

Very straightforward and no problem with delivery

'Reliable supplier and efficient!'

We have purchased from the Heater Shop before, they are very efficient, great fast delivery and at a good price! We will shop again, good service!

'Perfect service'

Easy ordering, excellent communication, super-fast delivery and decent prices. Really impressed with HeaterShop and will definitely use them again.

'Great heater, prompt delivery.'

Great heater, works well. I liked the minimalist packaging, no outer boxes but loose the polystyrene!

Perfect - would purchase again

Following day delivery

Heater Shop provided the best price for the specific Dimplex heater we purchased with free delivery. Placing the order online was all straight forward, and we received a follow up call confirming delivery date. The problem we encountered was the delivery lorry was apparently too big to get into our village, so we ended up having to arrange a van and collect it from the haulier's depot 50 miles away. Never experienced issues with such deliveries before. Not ideal.

'Quick efficient order and delivery'

Easy to order on line - product arrived well packaged and as described - overall service excellent
Only issue was the length of wiring on the electric radiator far too short so had to extend

'Very quick delivery'

Very pleased. Ordered it one morning and was here less than 24 hours later despite delivery in 48 hours being expected.

'Excellent product'

Excellent product and 24 hr delivery service we have second ordered
Great Service

'Disappointed'

Quick delivery. Great product but clearly used as finger prints all over screen. Didn’t send back as it was much needed, it’s in working order and I expect the same warranty. It would put me off buying from this shop again

'Good seller'

Quite easy ordering but helped because I already knew roughly what I needed. Arrived promptly and is now fitted and working. Very pleased

'Excellent at every level'

Excellent service.
Free delivery.
Logistics company delivered on time
The heater was the correct one I ordered
Really pleased

'A first class company to deal with. They keep you updated on the progress o'

Excellent Highly recommend

Excellent service and great price. I would certainly recommend them and use them again if needed. The heater was fitted by a qualified local electrician who was very impressed with both the quality of the product, service provided by the support team and assistance provided.

'Web site payment area needs sorting out'

Tried to pay 6 different times over the weekend
Unable. When contacting firm by phone on the Monday I was told that I had opted for a different method of payment than visa. As visa is first on list this was not correct

Good Service
Good Product
As described
Swift delivery

'Beware the approach to the 'Scottish Highlands''

One of the few shops who had what I was looking for, and they offered it at a greatly reduced price. But the delivery partner they use viewed my address as being in the Scottish Highlands - because they work at county level rather then postcode level - and wanted £27 to deliver a £55 item! Very coincidentally, I had someone visiting from England, so I had the item delivered to them. I emailed the shop but they never replied.

Staying in touch and support throughout. Thank you

'Quality product'

Best price fast free delivery

Well designed website. Rapid delivery.

'Easy controls and warms my kitchen a treat.'

Placing the back support plate needs better explaining how too.
A bit of force down required.

Excellent service, prompt delivery.

'Very efficient service.'

The whole process went without fault including the delivery.

'Excellent service and delivery.'

Very pleased with the personal service I received as I needed a lot of information having never bought an oil filled radiator before.
Easy to navigate web site and clear information on product.
Excellent delivery and very helpful driver.
Yes, I definitely would buy from The Heater Shop again.

Delivery next day was first class. Heaters now fitted and working perfectly

Definitely And super fast delivery and great customer service.well packaged and arrived in perfect condition.

'A happy customer'

Delivery was very quick from ordering. The Haverland conservatory heater was packaged excellently and the heater is in use and working well.

'Excellent service'

Very quick delivery

'Very happy customer'

Very good service. Always answered the phone and explained about stock on site and some coming from abroad, but it all arrived on time.

Atlantic Galapagos AH500610 White Electric Radiator - 1000W

Look great. Paired easily with the vertical version in the room so that they determine the temperature together. Wifi works well.

View product

Very good heater arrived very quickly

Super quick postage, thank you

'Fantastic product'

Great Service, good communications and value for money.

'Excellent Service'

Excellent service, I was advised the radiator would be delivered in 2 days but it arrived after 1! My installer was very happy!

Simple, efficient and without any hiccups.

'Superb again!'

Superb prompt service, easy ordering fast delivery and a good price

'Would thoroughly recommend this company.'

Brilliantly efficient. We received the heater within 36 hours and would recommend the quality of the product to anyone.

'Excellent service, ordered and delivered inside 24hrs, would recommend'

Prompt service, very polite during phone conversation

'Highly Recommended.'

Good price. Helpful and knowledgeable. Prompt delivery.

'Electric radiator order'

Immediate response to my order, (and a subsequent telephone enquiry about the order), 'visible' order tracking via the website and prompt delivery.

Delivered ahead of schedule. Well packaged excellent product

Excellent service, ordered pm Thurs arrived by 10am next day.

'Excellent service'

Prompt and efficient service provided when I had a difficulty with the website checkout. Product delivered fast and on time. Would definitely use this company again.

'Great Radiators!'

Looks good, work well and the Technical Support is excellent!

'Excellent'

Great phone response and rapid delivery

Rapid service, delivery next day was in advance of advertised service

Excellent service and prompt delivery

'Thank you. We will certainly shop with you in the future.'

The heater was for my father and he is extremely happy with it. It was delivered promptly and with great care.

very helpful

'Service faultless. Product first class.'

Faultless.

'Will be back again.'

Delivery was as they said. Friendly helpful delivery driver. Great storage heaters.

'Good service and prices'

Always good prices, everything in stock and sent quickly. What more could you ask for?

'Wide choice of products'

wide choice of products at competitive prices, very quick delivery, would use again.

'Very good service thankyou'

very good product

'On the whole very good service'

very good customer service. One small hiccup, we were emailed to inform us our delivery was not going out. Problem was it went into spam. Can you change policy and ring customers. When there is a problem.

Ordered 5pm, delivered next morning! Great service great little heater

I ordered the radiator early afternoon. I received it next day first thing. For this reason alone I'd use them again.

Very easy to deal with and super fast delivery

Prompt delivery and very competitive price.

'Excellent product to date and a good service of delivery.'

A very good service.

Great service and product

'Excellent'

great service prompt delivery

'Heater orders perfectly on time'

On line Web site easy to navigate through to purchase 4 off variable sized heaters over 2 orders. Very well packaged heaters boxed and bubble wrapped with this box boxed and bubble wrapped, not a single piece of damage, ,, perfect. Delivery was arranged for a different address to our home address which was classed as rural remote, our deliveries both arrived on time and on date. We arranged to be at the address for delivery and all went smoothly. Great effective, efficient company to deal with. I won't be going past them for a bathroom heater I need next.

Excellent service delivery on time very helpful and informative staff definitely recommend

'Quick delivery'

Quick delivery. Excellent

Excellent little heater & so easy to put on the wall.
Ideal unit for my new garden office studio!

'Top class shop'

super item great price very quick delivery

Very quick delivery and you can choose a date which suits you.

Excellent. Delivered as promised.

'Brilliant service'

My item arrived before the expected day very good service would use company again

Well packed

'Electric heater'

Brilliant service 1/2 day delivery very well wrapped no chance of damaging heater would recommend Heater shop

'Bathroom radiator'

Nice radiator, heats bathroom really well

'Fantastic fan heater'

Great range of products at good prices. Delivered fast

'Got a heating problem check out this lot first.'

Your service is extempore , this is my second purchase from you, buying local is a waste of time when you can deliver like this.

'BEST HEATERS'

have had 5 of the heaters before just ordered 2 more, so far built to last had for 7 years. very speedy delivery and tracking for driver.many thanks will recommend and shop again.

'IBoost+ and Buddy'

Fast delivery. An excellent device: clear installation instructions, works well so far (10 days).

First class service, excellent product at a very good price.

'Very quick and efficient.'

Prompt and free delivery.

'I am pleased with the whole process.'

Everything went well any changes in delivery times were communicated to me and the modern heater is working well.
Thank you very much

'Great product. Great service'

The Creda radiator was the perfect solution for a draughty hallway. It arrived the next day. Perfect!

'Digi-line electric radiators'

Service was good and questions asked were answered by a polite and knowledgeable person.

'100 persent satisfied'

First class service, fast delivery
Perfect product, does everything that was advertised, advertised as the best available, and YES they were right. So I bought 3
Very satisfied customer
Will definitely use again

'Totally recommended and I will use them again'

I needed to ring for advice. The staff member was not only knowledgeable about the products but directed to exactly what I needed. Excellent service -totally pleasant and made it that I will definitely use the company again. I totally recommend the company to everyone.

'Electric Radiators'

Everything as described and delivered quickly

'Stiebel Eltron CNS300 -. A well made, solid piece of kit - easy to install.'

The Heater was ordered from the website and turned up the following day from the date that it was supposed to be delivered - which, of course, is the delivery company's fault, not Heater Shops. The item itself is a classic, solid, well-made German piece of kit. Very impressed and easy to install other than the lead being too short - unless your plug socket is very nearby. Mine was four feet away, and it fell short by about a foot.

Price was right, product was right, all with a swift delivery service

'Great online and telephone service ... prompt delivery ... good price'

Fantastic products