Electric Towel Rails

Our range of electric towel rails provide an economical and comfortable heating solution that warms you and your towels. Available from stylish modern and traditional ladder designs to our top of the range designer electric towel radiators with intelligent timers, programmers and thermostats, in a range of finishes from white to black graphite and metal chrome towel rails - our luxury and low cost electric towel rails offer the best available electric bathroom heating for your towels.

Electric towel rails provide energy efficient electric heating that can be controlled independently from the rest of your heating, and where the best heated towel radiators offer smart instant Wi-Fi control via an App installed on your smart phone or tablet.

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Frequently Asked Questions

What are British Thermal Units (BTU)?

British Thermal Units (BTU) is a unit for the measurement of the heat output of a heater or radiator. When converting from BTU to Watts (W) - simply divide by 3.412 When converting from Watts t...

Read more

What is an IP rating?

IP rating - Ingress Protection rating is the international standard used to define levels of sealing effectiveness of electrical enclosures against intrusion from foreign bodies including dirt and ...

Read more

What is the room calculator and how do you use it?

To help you find the best heater for your room, we have created an easy-to-use Room Calculator. Before you begin, you will need 3 measurements: The width (in metres) of the room Leng...

Read more

Customer Reviews

Good

Trusted Customer
17 October 2018 07:03

Dimplex TTRS175 White Electric Towel Rail 120W

Replacement - good value.

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Prompt service and a fair price. Well packed and delivered as promised

Thank you for the great review of our service, it is very much appreciated.

Excellent

David Baines
16 October 2018 10:27

Rointe Kyros BCMI100 Basic Infrared Remote Program Controller

Due to my health conditions i had to manually reset my heaters in every room, i have mental health issues and a heart condition and this controller has changed every thing

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The item was sent out and packed very well, it was delivered very quick and arrived before expected and the item has made my life more easy with this produce.

Thank you very much for taking the time to review our service and the Rointe Kyros BCMI100 Basic Infrared Remote Program Controller. It really is a fantastic product, and we are very pleased that you have found that it has had such a positive impact for you.

Excellent

Trusted Customer
10 October 2018 08:57

Dimplex TTRS175 White Electric Towel Rail 120W

Just what i needed to replace my old one.

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Good quick service, would use again.

Excellent

Harish Davda, Drumnadrochit
10 October 2018 08:09

Creda CLR5W Flat Ladder White Towel Rail 492mm

Great quality,Reasonable price.

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Excellent service,
Reasonable prices, great value.
Prompt delivery.

Highly recommended!

Good

Trusted Customer
9 October 2018 08:45

Dimplex TTRC130 Chrome Electric Towel Rail 80W

Good replacement for obsolete heater, but information could include fact that brackets are changeable (this helped with installation)

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Very good advice for a replacement now obsolete heater. Prompt delivery and although claimed delivery to Dixons didnt work (not sure why) were kept in touch about alternative.

Average

Judith Dower
6 October 2018 09:46

Rointe Kyros BCMI100 Basic Infrared Remote Program Controller

It's a complicated remote control; although this one is to replace a broken one, it's still difficult to work out how to set it.

Thank you for the comments. Please give us a call on 01473 276686 so that we can help you with the understanding of the remote.

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Very accommodating when I ordered incorrect part. Quick delivery.

Fantastic to hear, thank you.

Good

Alan Holmes
28 September 2018 12:40

Harmoni Ebro HS030B 300W White Electric Towel Rail

I love the towel rail. It works well and was dead easy to install. I'd had a smaller one so already had fitting holes though my tiles, and didn't want to drill more holes if it could be avoided. No need to worry. The fittings on this rail are adjustable so didn't need to drill and more. The only drawback is that the timer module seems to have infinite variations and appears very complicated to set. Having said that, it does have an easy 'MANUAL' setting so you can adjust it as you wish. If you are out at work all day and have a set routine to your bathroom use, then study the manual and work out which variation of the settings is more use to you. My tip is to scan and copy the relevant page and blow it up about 400% to a more normal type face so it can be read without strain. I've found this really helps with complex instructions. Having said that, I'm in all day and want the heater ON. It's bloomin luverly in there now.

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Fastest service ever experienced from an online retailer. Seriously, I was astonished that my order arrived in less than 24 hours. It was in perfect condition too.

Excellent

Trusted Customer
20 September 2018 21:37

Dimplex TTRC130 Chrome Electric Towel Rail 80W

Exactly what I wanted as a direct replacement for a very old oil-filled towel rail

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Prompt delivery and excellent price

Excellent

Trusted Customer
18 September 2018 08:43

Dimplex TTRC130 Chrome Electric Towel Rail 80W

Replaced a similar 25 yr old Dimplex towel rail.

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Fast delivery. Good price. Large selection of products

Excellent

Michael Griffith
1 July 2018 10:15

Dimplex TTRS175 White Electric Towel Rail 120W

just what we wanted compact and easily fitted

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excellent service and prompt attention

This is great to hear, thank you very much for your wonderful comments.

Excellent

Michael Surtees
24 June 2018 14:06

Dimplex TDTR175C Daytona Chrome 120W Electric Heated Towel Rail

Good product from a leading firm with good reputation

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efficient and punctual service

Thank you very much for the great 5 star review of our service.

Excellent

Christian Dvl
10 June 2018 09:38

Harmoni Ebro HS075B 750W White Electric Towel Rail

Easy to use and setup, it’s aesthetically pleasing. Quality of the product is fantastic.
Make sure to get the right size for your room, best to call heatershop and they’ll advice on which dimensions are best for your room.

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The products are very good, quality, function, they do no dissapoint. The service,help from the staff was fantastic. Everyone was very helpful and kind to help, giving me advice on which products to buy and what was better for my house.
You can’t find the same products for a lower price and if you do,call Heatershop and they’ll make sure to give you a better deal.
Overall I’m very happy and I would 100% buy again,deal/use HeaterShop in the future.

That is really brilliant to hear, thank you very much for the great comments on our advice and service. We look forward to hearing from you again.

Excellent

Ian Cotton, Retford Nottingham
7 May 2018 10:09

Rointe Kyros ACMI120 Remote Program Controller (White)

Tried it just to see if it worked OMG

Brilliant, thank you for reviewing the remote. 

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Ordered 3 heaters got a remote free order was on the Saturday was told would be following Thursday was greatly surprised when they turned up on the Tuesday RESULT what service

That is really fantastic to hear, thank you for the great review. 

Excellent

Naveed Hussain
1 May 2018 09:57

Rointe Kyros KTI030SEB3 300W White Electric Towel Rail 900mm

All Good and product is working as expected

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Very helpful, excellent services and friendly staff. All went to the plan and no issues so far

Brilliant, thank you very much for your valued comments of our service.

Excellent

Trusted Customer
24 April 2018 17:40

Dimplex TTRC150 Chrome Electric Towel Rail 100W

Replacing old rail as last one rusted also heating element had packed in.

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Good service and delivery

Thank you very much for taking the time to review our service with 5 stars. If we can be of any further assistance, please do not hesitate to call us on 01473 276686. 

Excellent

Trusted Customer
23 April 2018 10:24

Dimplex TTRC130 Chrome Electric Towel Rail 80W

Does what it says on the box!

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Excellent service ordered one day delivered the next.

Brilliant to hear, thank you very much for the great feedback. 

Excellent

Trusted Customer
19 April 2018 11:39

Dimplex TTRS120 White Electric Towel Rail 100W

easy instruction and easy to fit

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Good service easy to order fast delivery correspondence good

Thank you for taking the time to review our fast delivery and our service as excellent. 

Excellent

Trusted Customer
4 April 2018 07:44

Dimplex TTRS120 White Electric Towel Rail 100W

Very good towel and background heater

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Excellent: as advertised, prompt, good price

Brilliant, thank you very much for reviewing our service as excellent. 

Excellent

David Thompson
27 March 2018 10:42

Harmoni Ebro HS050B 500W White Electric Towel Rail

Speedy delivery and well packed.
I haven't fitted it yet !

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Speedy delivery, well packed.
I haven't fitted it yet !

Brilliant, thank you for the fantastic 5 star review of our service. 

Excellent

Derek Kearley, Southampton
23 March 2018 08:08

Rointe Kyros ACMI120 Remote Program Controller (White)

great service good price will most likely be using them again

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next day delivery well packaged good price

Thank you very much for the great review of our service and free next day delivery.

Excellent

Trusted Customer
20 March 2018 16:30

Dimplex TTRS120 White Electric Towel Rail 100W

nice product great delivery

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nice product range great price delivery fantastic

Thank you for your review of our fantastic free next day delivery service.

Good

John Martinez, Leicester
12 March 2018 09:06

Dimplex TTRS120 White Electric Towel Rail 100W

Does the job and looks good,easy to fit

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Great service and price,all very good

Thank you very much for the great service review.

Excellent

Janet Hawken
6 March 2018 09:41

Rointe Kyros ACMI120 Remote Program Controller (White)

Easy to use with the help of the booklet.

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Good service when ordering fast delivery.

Thank you for the great feedback and for your recommendations. 

Excellent

J.best, Se London
4 March 2018 16:19

Dimplex TTRC150 Chrome Electric Towel Rail 100W

Works well. Easy to throw bath towel over top and hang smaller towel on second rail. Decided to get this rather than a cheaper ladder type rail or the other smaller Dimplex white model. Looks good. Gives out a lot of heat. Think it is expensive but other reviewers have said Dimplex last for years so hope this one will last for years with no trouble. Very cheap to run.

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Very helpful on phone. Delivered towel rail on day requested. No problems whatsoever. Thank you!

Thank you for the fantastic review, we are very pleased to hear that you're happy with the great service that you received. 

Excellent

David Bones
4 March 2018 08:56

Rointe Kyros KTI030SEB3 300W White Electric Towel Rail 900mm

A little complicated to set up but read the manual thoroughly, stick at it and it all makes sense eventually! Very versatile and beats the old inflexible Calor gas fired central heating.

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Fast efficient delivery and a good price. Glad to have switched to fully electric heating now supplemented by wood burner with the recent cold spell and everyone's archaic old fashioned 'single point of failure' boiler systems all freezing up and failing! (plus don't have to use extortionate Calor Gas any more!)

Thank you for your feedback, we are really pleased that your Rointe Kyros electric towel rail is working so well for you. 
If you need any further assistance, please do not hesitate to call us on 01473 276686. 

Excellent

Chris, Syderstone
28 February 2018 22:05

Rointe D Series DTI075SEW White 750W Digital Electric Towel Rail

Excellent radiator as expected

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I dealt mainly with Joe. He was always very knowledgeable and helpful. Items arrived safely and quickly.

Thank you for the really great review. 
I will pass on your wonderful comments to Joe. 

Excellent

D Ward, Norfolk
28 February 2018 13:18

Rointe D Series DTI060SEW White 600W Digital Electric Towel Rail

Works beautifully keeping our wet room warm. Easy to fit and very easy to adjust. Now purchased a second

Thank you for the great product review.  
This is really helpful for other potential customers when making a decision which products will suit them best!

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Excellent service and an excellent product. Have purchased twice now. Recommend

Thank you for the feedback and recommendation, it is very much appreciated. 

Excellent

Janet Hawken, Porthpean St Austell Cornwall
27 February 2018 12:42

Rointe Kyros ACMI120 Remote Program Controller (White)

I am an oldie but found it easy to understand and use. The booklet was very useful too.

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We had a slight problem dealt with very quickly and to my satisfaction. Well done heater shop. Our heaters were ordered and delivered within 24 hours.

Thank you very much for your great comments and fantastic feedback, we appreciate it greatly. 

Excellent

Sandra Robertson, Glasgow
10 February 2018 10:00

Rointe Kyros KTI050SEB3 500W White Electric Towel Rail 1300mm

The Rointe brand is excellent - the towel rail heats the bathroom and it's a bonus not having to shower in a very cold room as before! Well done Rointe!

Thank you very much for the really brilliant review of the Rointe brand. 

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Ordered the Rointe Kyros Heated Towel Rail as my house is all electric and the bathroom was baltic! Wanted something that would heat the bathroom and not just the towels! Excellent product and the service from the Heater Shop was first class! I had previously ordered a Rointe Kyros Radiator for my living room on line and it arrived the next day (in Glasgow)! Extra fast delivery and would certainly recommend the Heater Shop!

Thank you very much for taking the time to leave such fantastic comments of our service and the Rointe Kyros range. 
We appreciate you taking the time to write a glowing 5 star review for us. 

Excellent

Trusted Customer
6 February 2018 18:49

Dimplex TTRC150 Chrome Electric Towel Rail 100W

Seems to be a good purchase - bought for small shower room and will help to take chill off as well as warm our towels

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Prompt delivery, we wanted a new heated towel rail for our holiday home, so kept in packaging to transport. Pity some of the screws were missing ! Good job my husband had a supply!!
Towel rail is OK very standard stuff.

Thank you for taking the time to review us. 
I am very sorry that there didn't seem to be enough screws with your Dimplex TTRC towel rail, if you would like us to send any replacement screws out to you please call us on 01473 276686, thank you. 

Excellent

Robert Hood
25 November 2017 22:07

Rointe D Series DTI075SEW White 750W Digital Electric Towel Rail

Excellent service, excellent product

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First time I have used this company and am very impressed with the service. It made a real change to go over item details with staff who actually knew their products. I have a modest size house with 17 electric Kalirell rads, two had recently failed and I tried Rointe D series from Heatershop. They were so helpful and the rads so good I followed up with an order for another 15 to replace my entire system. Again they extremely helpful and the products all arrived within a few days in excellent condition.
Very pleased and would highly recommend this company and the Rointe rads.

This is really great, thank you very much for the fantastic comments and 5 star review of our service, we appreciate it very much.

Good

Trusted Customer
25 November 2017 09:38

Dimplex BR150C Chrome 150W Electric / 320W Water Ladder Towel Rail

When used in eco mode the towel rail takes a while to heat up. I now switch it on in ‘normal’ mode then switch it eco after my shower.

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Speedy service with no problems.

Fantastic, thank you for the great 5 star review.

Excellent

Trusted Customer
19 November 2017 10:10

Rointe Kyros ACMI120 Remote Program Controller (White)

Excellent heaters Quick to reach heat

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Fantastic service , quick delivery

Thank you very much for taking the time to review us as fantastic. 

Good

John Hills
5 November 2017 08:48

Dimplex S50C Chrome 45W Electric Heated Towel Rail

Brought to replace the same Dimplex model S shaped towel rail, which was still working and had never been switched off in over 25 years !

On the new model three supporting feet had single screw fixing (the original 2) with the towel rail being slightly loose on them when it was fitted.

That's why a 4 star rating will it last 25 years without being switched off time will tell !

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Could not be faulted. Highly recommended

Thank you very much for the excellent 5 star review and the recommendation, it is greatly appreciated. 

Excellent

Trusted Customer
2 November 2017 10:58

Dimplex TTRC150 Chrome Electric Towel Rail 100W

Replacement for similar item which proved trouble free for almost 20 years

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It isn't possible to give a fair assessment of my Heater Shop experience due to the fact that, through no fault of Heater Shop there was a supplier problem from Dimplex,and I had to wait 10 weeks for my order to be delivered.
However I would say I was very pleased with the courteous and friendly way Heater Shop handled the situation by keeping me informed particularly Tracey Morgan.

Thank you very much for your great review of our service, we truly appreciate your understanding and feedback.

Excellent

Clare Haynes
30 October 2017 11:19

Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm

Similar to radiators - good product, easy to use

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Rointe Kyros ACMI120 Remote Program Controller (White)

Easy to install and remove for cleaning and decorating. Very efficient and easy to programme. Aesthetically pleasing.

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Very quick response to my initial request for quotation. Accommodated change to order really efficiently and provided good updates of order progress.

Thank you very much for the great review of our service.

Excellent

Trusted Customer
28 October 2017 12:08

Dimplex TTRS120 White Electric Towel Rail 100W

identical replacement for old products

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Very pleased with the product and speed of service

That is superb to hear, thank you for the great feedback. 

Excellent

J Sales
23 October 2017 11:00

Rointe D Series DTI030SEW White 300W Digital Electric Towel Rail

As good as the others that we have bought.

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The staff were very helpful, very good at there jobs, even loaded into our car
for us - all with a smile.

Thank you very much for the fantastic review of our service and helpfulness, we really appreciate your wonderful comments. 

Excellent

Alan Armstrong, Hampton
18 October 2017 08:41

Rointe Kyros KTI050SEB3 500W White Electric Towel Rail 1300mm

It does exactly what it says on the tin.

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The telephone assistance I received to select the right product, the ease of purchase and the next day delivery taken together - were a world class retail experience.

Thank you for the really fantastic review, we appreciate your marvellous comments.

Excellent

Trusted Customer
23 September 2017 17:54

Rointe Kyros ACMI120 Remote Program Controller (White)

good price on time,very helpful

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i have got rid of my oil central heating system,and now have all Ronite rads
delivered on time,clean and maintenance free,easy to fit.Very helpful people on the other end of the phone line

That is really great to hear, thank you very much for your fantastic review. 

Excellent

Jacqueline Tew
18 September 2017 12:11

Dimplex TTRS120 White Electric Towel Rail 100W

just great . good looking and easy to install.

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Excellent experience with staff, ordering by phone.
Product is super just what we thought it would be.
Delivery spot on.

Thank you for your really wonderful review regarding our service and delivery. 
We really appreciate the fantastic comments about our staff. 

Good

Trusted Customer
11 September 2017 13:55

Haverland TE-700-I 700W 1200mm Designer Electric Towel Rail Radiator

Works great, will have to see how good it is when the weather gets colder.

Fantastic, thank you for the review.

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Delivered on time. Goods undamaged. Very happy with the one installed up to date.

Thank you for the great feedback of our delivery service, it is very much appreciated. 

Excellent

Trevor Derek Merrifield
23 August 2017 20:18

Dimplex TTRS120 White Electric Towel Rail 100W

cheap to run does agood job

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Very efficient and low price, bargain.

That is fantastic to hear, thank you very much for great review of both our service and the Dimplex TTRS white electric towel rail.

Excellent

Trusted Customer
31 July 2017 17:32

Dimplex TTRC150 Chrome Electric Towel Rail 100W

Exactly what we needed. Great product

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Easy to use website. Cheapest price. Delivery within 24 hours

That is brilliant, thank you for the great review.

Excellent

Trusted Customer
23 July 2017 16:50

Dimplex TTRC130 Chrome Electric Towel Rail 80W

I'm very pleased with the item

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Fine. The item was ordred and delivered when I wanted it to be. I was given frequent updates on the item's progress.

That is great, thank you very much for taking the time to review us.

Excellent

Buildus Ltd
22 July 2017 09:10

Rointe Kyros ACMI120 Remote Program Controller (White)

Modern design with grey functions

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As always great products, fast delivery and very good customer service. Thanks!

Thank you for your wonderful review of our service, it is very much appreciated. 

Good

Trusted Customer
20 June 2017 10:01

Dimplex TTRS175 White Electric Towel Rail 120W

Discrete little towel rail. Great in the warmer weather when the central heating is off. I can time this to come on for an hour or so morning and evening so very economical. Hoping it will warm my unheated en-suite in the winter a little too.

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Really fast delivery and was kept well informed. Great service. Would definitely use again.

That is really great to hear from one of our customers, thank you for your review.

Good

Trusted Customer
19 June 2017 10:05

Dimplex TTRS175 White Electric Towel Rail 120W

Fittings were a bit flimsy and difficult to manage, but we got there in the end.

Towel rail now in use and very efficient

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Item was not available at first, I was informed of this and offered an alternative. I chose to wait till the item was available and was again informed when it was to be delivered.

Good service!

Thank you for your great review and I am pleased that you were kept informed of when your towel rail was back in stock.

Good

Sue Richmanrobinson
12 June 2017 14:12

Dimplex TDTR175W Daytona White 175W Electric Heated Towel Rail

Seems to be working well.

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A good service with good communication. Tracy was excellent.

That is fantastic, thank you very much for your kind words, it is very much appreciated.

Good

Trusted Customer
10 June 2017 10:04

Dimplex TTRC130 Chrome Electric Towel Rail 80W

Think product should have a light to show heater is on.

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Service excellent---Packaging and delivery well above average.

Thank you for your fantastic comments and really great review of our packaging and delivery service. 

Excellent

David Hunter, Keith
30 May 2017 10:34

Dimplex TDTR350W Daytona White 350W Electric Heated Towel Rail

great product at a great price-nobody could match them-brilliant

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great service at great prices and fast delivery. no problem with complete experience.

Thank you very much for your really great review, your feedback is appreciated.

Excellent

Dave H, Oxfordshire
24 May 2017 09:12

Dimplex TTRS175 White Electric Towel Rail 120W

Perfect item works well ..

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Excellent service, fast postage, good packaging good price

Thank you for your really great comments of our excellent service, it is very much appreciated.

Good

Gary Catterall
16 May 2017 08:14

Haverland TE-700-I 700W 1200mm Designer Electric Towel Rail Radiator

Nice looking heater with the advantage of a remote control, bought it for use in winter but during cold spells kept the room within 0.1C of the selected temp.
Requires at least 2 people to fit it due to it's weight, needs a 8mm masonry drill for drilling the wall.

Great product review, thank you.

View product

Delivered the next day before 1200 (extra cost of £3.50) within the 1 hour delivery time they supplied.

Brilliant, I am glad that we were able to deliver the Haverland TE designer electric towel rail so efficiently and quickly. 

Excellent

Trusted Customer
7 May 2017 07:22

Dimplex TDTR175C Daytona Chrome 120W Electric Heated Towel Rail

I didn't check the dimensions, so my heated towel rail is the spec I wanted, if a little dinky.

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good choice of items. speedy service.

Fantastic, thank you very much for your great review.

Excellent

Samantha Harding, Northamptonshire
18 April 2017 08:58

Dimplex S50W White 45W Electric Heated Towel Rail

Haven't installed yet but assume everything should be great

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Fantastic service. Wouldn't hesitate to use them again

Thank you very much for the 5 star review and the fantastic comments, we appreciate you taking the time to give such great feedback. 

Good

John Candel
11 April 2017 12:12

Dimplex TTRS175 White Electric Towel Rail 120W

Does what it says on the box.

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Immediate response as item ordered was out of stock. Offered replacement, of more expensive it am at same price. Delivery on time and was kept updated on the schedule.
Very good packaging.

That is brilliant, thank you for taking the time to leave such great feedback.

Excellent

Kenneth Mcdonald
4 April 2017 08:35

Dimplex TDTR175W Daytona White 175W Electric Heated Towel Rail

A great little electric towel rail that is well made and very efficient. We have a 4KW Solar installation and the rail runs at 0.2 KW Hour. It heats up in around 20/25 minutes and has a nice even heat.

That is brilliant. 
The Solar installation is a fantastic bonus giving you free electricity too!

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I bought the towel rail at around lunch time on the Wednesday and it arrived the very next morning before 10 A.M. The item was very well packaged. I was given a time slot for the delivery and kept in the picture throughout the process. The price was highly competitive and the member of staff very pleasant and efficient. I am very impressed by Heater Shop and would not hesitate to use this retailer again.

Fantastic, thank you very much for your really great review of our customer service.

Excellent

Trusted Customer
26 March 2017 10:55

Dimplex S50W White 45W Electric Heated Towel Rail

Good product & good value

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Efficient service

Thank you very much for your excellent review and 5-star rating of our efficient service. 

Excellent

Graham Church
22 March 2017 11:03

Dimplex S50C Chrome 45W Electric Heated Towel Rail

Ideal for downstairs toilet

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Competitive price and fast delivery

Thank you very much for your great review. 
Our price match policy ensures that our customers always get the lowest price available online. 

Excellent

Trusted Customer
21 March 2017 16:23

Rointe Kyros ACMI120 Remote Program Controller (White)

The free remote was a bonus.

The remote is a really great bonus - thank you for your 5 star rating.

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Excellent service, all products were well packaged. First delivery was all on time, but the second was delivered a little late, but the additional pre 10:30 delivery charge was refunded strait away.

Thank you for your great review and I am very pleased that our service impressed you. 

Excellent

Trusted Customer
17 March 2017 09:46

Dimplex TTRS120 White Electric Towel Rail 100W

Replacement for 20 year old well used one. Got just what I needed. Perfect

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Excellent service, item was out of stock when I ordered, they called me, explained, told me when it would be delivered and offered to cancel the order, which I didn't. Didn't charge until back in stock.

Product arrived very well wrapped, no chance of slightest mark or damage.

Can recommend highly

Thank you very much for your great review of our service, we appreciate your comments very much.

Excellent

Lyndon Curnuck, Newport
14 March 2017 17:52

Rointe Kyros ACMI120 Remote Program Controller (White)

Appears to be a good product

The Rointe Kyros ACMI120 remote control is a really great product giving you flexible and complete control. 

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Good quick service, appears to be a good quality product

Many thanks for your great feedback, we appreciate your fantastic comments on our service very much.

Excellent

Trusted Customer
13 March 2017 14:25

Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm

Really powerful heating system - super efficient. Controlling the heater units and their settings through the remote and digital display is simple to use and modify. The heaters may be set according to a programme or programmed individually depending on the heating required

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Rointe Kyros ACMI120 Remote Program Controller (White)

Really powerful heating system - super efficient. Controlling the heater units and their settings through the remote and digital display is simple to use and modify. The heaters may be set according to a programme or programmed individually depending on the heating required

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Great service and prompt delivery

Thank you for your great review of the super efficient Rointe Kyros electric radiators.
I'm very pleased that you were eligible for the FREE Rointe Kyros ACMI120 remote - simple and easy to use for complete control.

Excellent

Caroline Gordon, Poole
12 March 2017 07:54

Dimplex TTRC130 Chrome Electric Towel Rail 80W

They are smart stylish and produce lovely warm towels

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Did the job

That is really fantastic to hear, thank you for your feedback.. 
The Dimplex TTRC chrome electric towel rails are both stylish and give a great warmth. 

Good

Caitlin, Diss
19 February 2017 09:07

Haverland TE-700-I 700W 1200mm Designer Electric Towel Rail Radiator

Looks great, heats the bathroom great, not sure about how economical it is though because we haven't had the electricity bill yet!

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I went with heater shop because they were local-ish, and having absolutely no experience of using electric radiators meant this seemed like a good way to go. The website is really helpful and so were the staff we spoke too over the phone.

Thank you very much for reviewing our service as excellent.  
I'm really pleased that we were able to advise you, ensuring you got the best towel rails for your requirements, and that you are happy with your new Haverland RCTT designer electric radiators which are performing brilliantly. 

Average

Trusted Customer
14 February 2017 16:21

Haverland TE-700-I 700W 1200mm Designer Electric Towel Rail Radiator

Programmer very complicated and window too small!

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Lady answering the phone very helpful but we are still waiting for a faulty part.

Good Morning, 

We have spoken to you this morning to ascertain the problem and I believe that you have been talking to Haverland directly rather than us at Heater Shop - and, although this is a manufacturing issue,  we have spoken to Haverland to speed things up for you and hopefully resolve this as soon as we can together.

If you have any other problems, please do not hesitate to contact us on 01473 276686. 

Excellent

Andrew Kaminski
13 February 2017 14:22

Dimplex TDTR350C Daytona Chrome 250W Electric Heated Towel Rail

Great service & fast delivery

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Great service

Thank you very much for reviewing both our service and the Dimplex TDTR chrome electric heated towel rail as excellent.

Excellent

T Powell, Llandrindod Wells
10 February 2017 00:13

Haverland TE-425-E 425W 800mm Designer Electric Towel Rail Radiator

Heater is easy to install, easy to set and provides good all round heat throughout the day and night. Would recommend this heater.

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Excellent service.
I made a mistake with the delivery date when I placed my order and when I telephoned to see if it could be changed to next day delivery, was told that this may not be possible as the order had been processed and it was quite late in the day on a Friday, but they would see what could be done. Later that evening, I had a text message stating my items would be delivered the next day, and they were delivered early Saturday morning.

Thank you for reviewing our service as excellent, we appreciate the positive feedback. 
I am really pleased that we were able to resolve your delivery mistake and deliver the next day - that is fantastic.

Excellent

Kay Skinner
9 February 2017 15:09

Dimplex S50C Chrome 45W Electric Heated Towel Rail

just the right size i needed for a small space. very well packaged. exactly as described.

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easy to order. extremely well packaged

Fantastic, thank you very much for your excellent review of our service and great packaging.

Excellent

Bernie Picton
8 February 2017 08:26

Dimplex TDTR175C Daytona Chrome 120W Electric Heated Towel Rail

working as expected would buy again

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Excellent delivery and customer service- typo on my online payment details corrected over the phone - delivery on time. Product price competitive.

Fantastic, thank you very much for taking the time to review our service as excellent, it is very much appreciated.

Good

Trusted Customer
6 February 2017 17:04

Dimplex TTRS120 White Electric Towel Rail 100W

Good product easy to install

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Item arrived well packaged. Installation was good and easy.

 We have perfected our packaging over time to ensure that we use enough packaging to protect our products, but without using too much. We really appreciate your great feedback on this.

Excellent

Trusted Customer
5 February 2017 15:44

Dimplex BR350C Chrome 350W Electric / 750W Water Ladder Towel Rail

Perfect for drying used towels and heating bathroom

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Excellent price and delivery on time and friendly.

Thank you very much for your great feedback of our service and fast delivery.

Good

Allan Jones, Twickenham
30 January 2017 12:36

Dimplex TTRS175 White Electric Towel Rail 120W

Does what it says on the in information page

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excellent informative service. fast delivery

Thank you very much for taking the time to review us as excellent, we appreciate it greatly.

Excellent

Leonard Leigh, Bloxham
29 January 2017 14:57

Dimplex TDTR175W Daytona White 175W Electric Heated Towel Rail

An attractive item which is plain well made and does what I want it to do.

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I ordered a heated towel rail. I received first class technical advice over the phone. The item arrived in good order and on time and it does what the company said it would do. I am very pleased with my purchase.

Thank you very much for your fantastic feedback of our technical service and I am very pleased that you are happy with your new Dimplex TDTR white electric heated towel rail.

Excellent

Chris Mason
28 January 2017 08:08

Dimplex TTRC150 Chrome Electric Towel Rail 100W

Just what I wanted - it was a peplacement

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Quick, simple and good value.

That is great, thank you very much for your fantastic review.

Excellent

John Heppenstall
26 January 2017 10:50

Dimplex TTRC130 Chrome Electric Towel Rail 80W

East to order and delivery as promised on time

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Electric heated towel rail

Thank you for rating us as excellent.

Excellent

Trusted Customer
25 January 2017 18:08

Dimplex S50C Chrome 45W Electric Heated Towel Rail

Does what it was perchased for

That is fantastic, thank you for your great feedback.

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On time delivery
But - Two items delivered instead of one, have contacted company by email as yet no reply

Thank you very much for letting us know this,  I have been informed that we are collecting the extra towel rail - we appreciate your honesty greatly.

Excellent

Trusted Customer
23 January 2017 08:24

Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm

Nice hot towels. Just what we wanted

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Best ever heating

That's fantastic, I'm glad that you are happy with your new Rointe Kyros chrome towel rail.

Good

Trusted Customer
16 January 2017 07:57

Rointe Kyros ACMI120 Remote Program Controller (White)

Initial impressions are good. Well made. The instruction book is not perfect or entirely clear. However the unit makes working the radiators simple if you don't have the app or access to it, and is certainly vastly better than trying to programme the units using their touch screens.

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Sound advice and prompt service. I would not hesitate to use them again.

Thank you very much for your review, we appreciate your great comments.

Excellent

Catherine Coulson
7 January 2017 14:48

Dimplex TDTR350C Daytona Chrome 250W Electric Heated Towel Rail

High quality, as promised

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Dimplex TDTR175C Daytona Chrome 120W Electric Heated Towel Rail

Perfect electric towel rail for a confined space. Very high quality as with all Dimplex products

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Both the pricing and the service were excellent. They had repackaged the items to consolidate them for shipping and they arrived the next morning. Would definitely buy from them again!

Thank you very much for your excellent rating, we appreciate all of your great comments.

Excellent

Alan Bell
23 December 2016 23:04

Rointe Kyros ACMI120 Remote Program Controller (White)

Excellent

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excellent service and delivery

Thank you very much for reviewing your new Rointe products as excellent.

Excellent

Trusted Customer
28 November 2016 20:46

Rointe Kyros KTI050SEC2 300W Chrome Electric Towel Rail 1300mm

Excellent

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I have now visited the twice and on both occasions the customer service at the heater shop has been outstanding.

Thank you for your great review, and I am very pleased that you have continuously received such great service.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
25 November 2016 18:39

Rointe Kyros ACMI120 Remote Program Controller (White)

Quality product

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Good company well packed & rapid despatch

Thank you for taking the time to review us as excellent.
We make every effort to package our products well to ensure that they are protected during transit.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
25 November 2016 12:45

Rointe Kyros ACMI120 Remote Program Controller (White)

Excellent

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Very helpful

Thank you very much for your great review and excellent rating.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
19 November 2016 12:07

Rointe Kyros ACMI120 Remote Program Controller (White)

Excellent

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Delivery on time. Products work as described. Arrived in excellent packing

That is great to hear, thank you for your feedback.

Tracey Morgan
Customer Service Manager

Good

Trusted Customer
14 November 2016 14:15

Rointe Kyros ACMI120 Remote Program Controller (White)

Good

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Very good service

Thank you for taking the time to review us as excellent.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
12 November 2016 21:22

Elnur TBC-8 300W 870mm Chrome Electric Towel Rail Radiator

Thermostat makes this heater better than other comparable items

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Item arrived in agreed timescale, and was very well packaged.

That's really great to hear, thank you for taking the time to review us as excellent.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
12 November 2016 07:07

Rointe Kyros ACMI120 Remote Program Controller (White)

Excellent

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Excellent service

Thank you for your great review.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
23 October 2016 12:57

Rointe Kyros ACMI120 Remote Program Controller (White)

Makes programming much easier. Much easier than using the controls on the heater unit. I briefed my 10 year old on what was needed and she dealt with it! Child's play?

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A perfect on-line transaction. Three heaters and a remote controller ordered one day and received the next. Faultless service.

That's fantastic, thank you very much for reviewing us as excellent.

Tracey Morgan
Customer Service Manager

Good

Trusted Customer
23 October 2016 10:02

Rointe Kyros KTI075SEC2 500W Chrome Electric Towel Rail 1700mm

The heater was delivered on time good condition and works good top rails not as hot lower sections maybe short of fluid inside but luckily customer should not touch top part

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Good

Many thanks for your valuable feedback, ref your comment on top rail being cooler. As with all oil filled radiators there has to be space for the oil to expand into within the unit thus initially appearing cooler than the bottom of the radiator, as the radiator warms the oil will expand into the top section and the heat will therefore transfer.

I hope this helps.

Tracey Morgan
Customer Service Manager

Good

Trusted Customer
17 October 2016 08:42

Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm

Initial programming does require persistence.

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1st class telephone advice. Excellent and rapid delivery on the day that I requested.

Thank you for your great review.
Our delivery options are fantastic with customer satisfaction in mind. Our free next-day delivery is the most popular option, but with our new weekend delivery and before midday options for just £3.50 now available it is better than ever.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
3 October 2016 08:53

Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm

Excellent

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Good, thanks

Thank you for taking the time to review us as excellent.

Tracey Morgan
Customer Service Manager

Good

Trusted Customer
18 September 2016 11:09

Haverland TE-425-E 425W 800mm Designer Electric Towel Rail Radiator

Had the same one before, lasted eight years, so replaced with the same

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Very well packed, quick delivery

Thank you very much for taking the time to review us. The Haverland TE designer towel rail is a brilliant product and I'm glad that you are pleased with our service.

Tracey Morgan
Customer Service Manager

Good

Trusted Customer
23 August 2016 09:00

Rointe Kyros ACMI120 Remote Program Controller (White)

A good remote for my radiators

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Dealt efficiently with my questions and were pleasant to speak to.

Thank you very much for you feedback, I'm slightly confused by your selection of a negative for service as your comments all seem positive, if you would mail me with any issues you had through the transaction I will of course be happy to sort for you.
Many Thanks

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
6 August 2016 11:35

Rointe D Series DTI030SEW White 300W Digital Electric Towel Rail

Superb hi-tech towel radiator, looks great in a contemporary flat and does the job perfectly.

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Very quick delivery, item well packaged and a great price

That you for taking the time to review the Rointe Delta Ultimate digital towel rail as excellent - they are a fantastic contemporary radiator and and their performance is superb.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
26 July 2016 19:09

Rointe Kyros KTI030SEC2 300W Chrome Electric Towel Rail 900mm

Excellent

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Easy ordering service and very fast delivery, less than 24 hours. Even when I had made an error on my order they sorted it extremely quickly.

Thank you very much for taking the time to review us, we appreciate it very much.
Our sales team and customer services team work very closely to ensure that our heaters are sent out with minimal fuss- on time- every time.

Tracey Morgan
Customer Service Manager

Excellent

Trusted Customer
10 June 2016 17:30

Rointe Kyros ACMI120 Remote Program Controller (White)

Useful remote control, easy to wirelessly send programming information to radiators, very pleased with it.

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Excellent service from initial enquiry about Rointe electric radiators, to ordering and delivery. Would use again and would definitely recommend Heater Shop

Thank you very much for your great review and recommendation, we appreciate you taking the time to leave your fantastic feedback. If you have any queries at all regarding programming please do not hesitate to contact us on 01473 276686.

Tracey Morgan
Customer Service Manager