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Electric Towel Rails

Our range of electric towel rails provide an economical and comfortable heating solution that warms you and your towels. Available from stylish modern and traditional ladder designs to our top of the range designer electric towel radiators with intelligent timers, programmers and thermostats, in a range of finishes from white to black graphite and metal chrome towel rails - our luxury and low cost electric towel rails offer the best available electric bathroom heating for your towels.

Electric towel rails provide energy efficient electric heating that can be controlled independently from the rest of your heating, and where the best heated towel radiators offer smart instant Wi-Fi control via an App installed on your smart phone or tablet.

Electric Towel Rails Room Calculator

Articles

We take time and care to research relevant product information and report on current news for our product range that we believe you may find useful. Click on an article to read more.

Bling your Bathroom

18/07/2016

Blinging your bathroom doesn't necessarily mean covering in it rhinestones Kardashian style, but simply adding a bit of sophistication and bravura to a sanctuary that is used more than you might re...

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Save Money & Energy: Top Heating Apps For Your Smart Phone

27/04/2016

In the modern day of technology, you probably have loads of apps on your smart phone or tablet. Exercise, cooking, and business there’s an app for everything nowadays. But which ones do you u...

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Frequently Asked Questions

We make every effort in answering your questions. Below is a list of those questions we are frequently asked. Click on a question to expand its answer.

What are British Thermal Units (BTU)?

British Thermal Units (BTU) is a unit for the measurement of the heat output of a heater or radiator. When converting from BTU to Watts (W) - simply divide by 3.412 When converting from Watts t...

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What is an IP rating?

IP rating - Ingress Protection rating is the international standard used to define levels of sealing effectiveness of electrical enclosures against intrusion from foreign bodies including dirt and ...

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What is the room calculator and how do you use it?

To help you find the best heater for your room, we have created an easy-to-use Room Calculator. Before you begin, you will need 3 measurements: The width (in metres) of the room Leng...

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Feefo Reviews Click to view our independent Feefo review profile

Read our independently sourced Electric Towel Rails reviews to see what our customers think about these products.

Customer Product Rating Customer Experience
Michael Griffith
01 July 2018 10:15
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
just what we wanted compact and easily fitted
excellent service and prompt attention
This is great to hear, thank you very much for your wonderful comments.
Michael Surtees
24 June 2018 14:06
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Good product from a leading firm with good reputation
“Excellent service”
efficient and punctual service
Thank you very much for the great 5 star review of our service.
Christian Dvl
10 June 2018 09:38
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Easy to use and setup, it’s aesthetically pleasing. Quality of the product is fantastic.
Make sure to get the right size for your room, best to call heatershop and they’ll advice on which dimensions are best for your room.
The products are very good, quality, function, they do no dissapoint. The service,help from the staff was fantastic. Everyone was very helpful and kind to help, giving me advice on which products to buy and what was better for my house.
You can’t find the same products for a lower price and if you do,call Heatershop and they’ll make sure to give you a better deal.
Overall I’m very happy and I would 100% buy again,deal/use HeaterShop in the future.
That is really brilliant to hear, thank you very much for the great comments on our advice and service. We look forward to hearing from you again.
Ian Cotton
Retford Nottingham
07 May 2018 10:09
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Tried it just to see if it worked OMG
Brilliant, thank you for reviewing the remote. 
“Exceptional service”
Ordered 3 heaters got a remote free order was on the Saturday was told would be following Thursday was greatly surprised when they turned up on the Tuesday RESULT what service
That is really fantastic to hear, thank you for the great review. 
Naveed Hussain
01 May 2018 09:57
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
All Good and product is working as expected
“Really Enjoyed doing business and liked the product”
Very helpful, excellent services and friendly staff. All went to the plan and no issues so far
Brilliant, thank you very much for your valued comments of our service.
Trusted Customer
24 April 2018 17:40
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Replacing old rail as last one rusted also heating element had packed in.
“Value”
Good service and delivery
Thank you very much for taking the time to review our service with 5 stars. If we can be of any further assistance, please do not hesitate to call us on 01473 276686. 
Trusted Customer
23 April 2018 10:24
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Does what it says on the box!
Excellent service ordered one day delivered the next.
Brilliant to hear, thank you very much for the great feedback. 
Trusted Customer
19 April 2018 11:39
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
easy instruction and easy to fit
“Great delivery”
Good service easy to order fast delivery correspondence good
Thank you for taking the time to review our fast delivery and our service as excellent. 
Trusted Customer
04 April 2018 07:44
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Very good towel and background heater
Excellent: as advertised, prompt, good price
Brilliant, thank you very much for reviewing our service as excellent. 
David Thompson
27 March 2018 10:42
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Speedy delivery and well packed.
I haven't fitted it yet !
Speedy delivery, well packed.
I haven't fitted it yet !
Brilliant, thank you for the fantastic 5 star review of our service. 
Derek Kearley
Southampton
23 March 2018 08:08
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
great service good price will most likely be using them again
“Pointe controller”
next day delivery well packaged good price
Thank you very much for the great review of our service and free next day delivery.
Trusted Customer
20 March 2018 16:30
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
nice product great delivery
nice product range great price delivery fantastic
Thank you for your review of our fantastic free next day delivery service.
John Martinez
Leicester
12 March 2018 09:06
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Does the job and looks good,easy to fit
“Great service”
Great service and price,all very good
Thank you very much for the great service review.
Janet Hawken
06 March 2018 09:41
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Easy to use with the help of the booklet.
“What more can you say. I have recommended them to friends”
Good service when ordering fast delivery.
Thank you for the great feedback and for your recommendations. 
J.best
Se London
04 March 2018 16:19
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Works well. Easy to throw bath towel over top and hang smaller towel on second rail. Decided to get this rather than a cheaper ladder type rail or the other smaller Dimplex white model. Looks good. Gives out a lot of heat. Think it is expensive but other reviewers have said Dimplex last for years so hope this one will last for years with no trouble. Very cheap to run.
“Great service”
Very helpful on phone. Delivered towel rail on day requested. No problems whatsoever. Thank you!
Thank you for the fantastic review, we are very pleased to hear that you're happy with the great service that you received. 

David Bones
04 March 2018 08:56
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
A little complicated to set up but read the manual thoroughly, stick at it and it all makes sense eventually! Very versatile and beats the old inflexible Calor gas fired central heating.
“Superb service.”
Fast efficient delivery and a good price. Glad to have switched to fully electric heating now supplemented by wood burner with the recent cold spell and everyone's archaic old fashioned 'single point of failure' boiler systems all freezing up and failing! (plus don't have to use extortionate Calor Gas any more!)
Thank you for your feedback, we are really pleased that your Rointe Kyros electric towel rail is working so well for you. 
If you need any further assistance, please do not hesitate to call us on 01473 276686. 
Chris
Syderstone
28 February 2018 22:05
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent radiator as expected
I dealt mainly with Joe. He was always very knowledgeable and helpful. Items arrived safely and quickly.
Thank you for the really great review. 
I will pass on your wonderful comments to Joe. 
D Ward
Norfolk
28 February 2018 13:18
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Works beautifully keeping our wet room warm. Easy to fit and very easy to adjust. Now purchased a second
Thank you for the great product review.  
This is really helpful for other potential customers when making a decision which products will suit them best!
“Excellent service”
Excellent service and an excellent product. Have purchased twice now. Recommend
Thank you for the feedback and recommendation, it is very much appreciated. 
Janet Hawken
Porthpean St Austell Cornwall
27 February 2018 12:42
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
I am an oldie but found it easy to understand and use. The booklet was very useful too.
We had a slight problem dealt with very quickly and to my satisfaction. Well done heater shop. Our heaters were ordered and delivered within 24 hours.
Thank you very much for your great comments and fantastic feedback, we appreciate it greatly. 
Sandra Robertson
Glasgow
10 February 2018 10:00
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
The Rointe brand is excellent - the towel rail heats the bathroom and it's a bonus not having to shower in a very cold room as before! Well done Rointe!
Thank you very much for the really brilliant review of the Rointe brand. 
“Great Company!”
Ordered the Rointe Kyros Heated Towel Rail as my house is all electric and the bathroom was baltic! Wanted something that would heat the bathroom and not just the towels! Excellent product and the service from the Heater Shop was first class! I had previously ordered a Rointe Kyros Radiator for my living room on line and it arrived the next day (in Glasgow)! Extra fast delivery and would certainly recommend the Heater Shop!
Thank you very much for taking the time to leave such fantastic comments of our service and the Rointe Kyros range. 
We appreciate you taking the time to write a glowing 5 star review for us. 
Trusted Customer
06 February 2018 18:49
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Seems to be a good purchase - bought for small shower room and will help to take chill off as well as warm our towels
Prompt delivery, we wanted a new heated towel rail for our holiday home, so kept in packaging to transport. Pity some of the screws were missing ! Good job my husband had a supply!!
Towel rail is OK very standard stuff.
Thank you for taking the time to review us. 
I am very sorry that there didn't seem to be enough screws with your Dimplex TTRC towel rail, if you would like us to send any replacement screws out to you please call us on 01473 276686, thank you. 
Robert Hood
25 November 2017 22:07
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent service, excellent product
“Could not be more pleased”
First time I have used this company and am very impressed with the service. It made a real change to go over item details with staff who actually knew their products. I have a modest size house with 17 electric Kalirell rads, two had recently failed and I tried Rointe D series from Heatershop. They were so helpful and the rads so good I followed up with an order for another 15 to replace my entire system. Again they extremely helpful and the products all arrived within a few days in excellent condition.
Very pleased and would highly recommend this company and the Rointe rads.
This is really great, thank you very much for the fantastic comments and 5 star review of our service, we appreciate it very much.
Trusted Customer
25 November 2017 09:38
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
When used in eco mode the towel rail takes a while to heat up. I now switch it on in ‘normal’ mode then switch it eco after my shower.
Speedy service with no problems.
Fantastic, thank you for the great 5 star review.
Trusted Customer
19 November 2017 10:10
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent heaters Quick to reach heat
“Excellent service”
Fantastic service , quick delivery
Thank you very much for taking the time to review us as fantastic. 
John Hills
05 November 2017 08:48
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Brought to replace the same Dimplex model S shaped towel rail, which was still working and had never been switched off in over 25 years !

On the new model three supporting feet had single screw fixing (the original 2) with the towel rail being slightly loose on them when it was fitted.

That's why a 4 star rating will it last 25 years without being switched off time will tell !
“Perfect”
Could not be faulted. Highly recommended
Thank you very much for the excellent 5 star review and the recommendation, it is greatly appreciated. 
Trusted Customer
02 November 2017 10:58
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Replacement for similar item which proved trouble free for almost 20 years
It isn't possible to give a fair assessment of my Heater Shop experience due to the fact that, through no fault of Heater Shop there was a supplier problem from Dimplex,and I had to wait 10 weeks for my order to be delivered.
However I would say I was very pleased with the courteous and friendly way Heater Shop handled the situation by keeping me informed particularly Tracey Morgan.
Thank you very much for your great review of our service, we truly appreciate your understanding and feedback.
Clare Haynes
30 October 2017 11:19
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Similar to radiators - good product, easy to use
Easy to install and remove for cleaning and decorating. Very efficient and easy to programme. Aesthetically pleasing.
“Excellent customer service and great product”
Very quick response to my initial request for quotation. Accommodated change to order really efficiently and provided good updates of order progress.
Thank you very much for the great review of our service.
Trusted Customer
28 October 2017 12:08
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
identical replacement for old products
“Very pleased with buy”
Very pleased with the product and speed of service
That is superb to hear, thank you for the great feedback. 
J Sales
23 October 2017 11:00
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
As good as the others that we have bought.
“Very good.”
The staff were very helpful, very good at there jobs, even loaded into our car
for us - all with a smile.
Thank you very much for the fantastic review of our service and helpfulness, we really appreciate your wonderful comments. 
Alan Armstrong
Hampton
18 October 2017 08:41
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
It does exactly what it says on the tin.
“A world class, all-round retail experience.”
The telephone assistance I received to select the right product, the ease of purchase and the next day delivery taken together - were a world class retail experience.
Thank you for the really fantastic review, we appreciate your marvellous comments.
Trusted Customer
23 September 2017 17:54
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
good price on time,very helpful
“A very good purchace”
i have got rid of my oil central heating system,and now have all Ronite rads
delivered on time,clean and maintenance free,easy to fit.Very helpful people on the other end of the phone line
That is really great to hear, thank you very much for your fantastic review. 
Jacqueline Tew
18 September 2017 12:11
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
just great . good looking and easy to install.
Excellent experience with staff, ordering by phone.
Product is super just what we thought it would be.
Delivery spot on.
Thank you for your really wonderful review regarding our service and delivery. 
We really appreciate the fantastic comments about our staff. 
Trusted Customer
11 September 2017 13:55
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Works great, will have to see how good it is when the weather gets colder.
Fantastic, thank you for the review.
Delivered on time. Goods undamaged. Very happy with the one installed up to date.
Thank you for the great feedback of our delivery service, it is very much appreciated. 
Trevor Derek Merrifield
23 August 2017 20:18
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
cheap to run does agood job
“Brilliant”
Very efficient and low price, bargain.
That is fantastic to hear, thank you very much for great review of both our service and the Dimplex TTRS white electric towel rail.
Trusted Customer
31 July 2017 17:32
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Exactly what we needed. Great product
“Great service. Excellent value for money”
Easy to use website. Cheapest price. Delivery within 24 hours
That is brilliant, thank you for the great review.
Trusted Customer
23 July 2017 16:50
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
I'm very pleased with the item
“Completely hassle-free”
Fine. The item was ordred and delivered when I wanted it to be. I was given frequent updates on the item's progress.
That is great, thank you very much for taking the time to review us.
Buildus Ltd
22 July 2017 09:10
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Modern design with grey functions
As always great products, fast delivery and very good customer service. Thanks!
Thank you for your wonderful review of our service, it is very much appreciated. 
Trusted Customer
20 June 2017 10:01
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Discrete little towel rail. Great in the warmer weather when the central heating is off. I can time this to come on for an hour or so morning and evening so very economical. Hoping it will warm my unheated en-suite in the winter a little too.
Really fast delivery and was kept well informed. Great service. Would definitely use again.
That is really great to hear from one of our customers, thank you for your review.
Trusted Customer
19 June 2017 10:05
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Fittings were a bit flimsy and difficult to manage, but we got there in the end.

Towel rail now in use and very efficient
“Good service!”
Item was not available at first, I was informed of this and offered an alternative. I chose to wait till the item was available and was again informed when it was to be delivered.

Good service!
Thank you for your great review and I am pleased that you were kept informed of when your towel rail was back in stock.
Sue Richmanrobinson
12 June 2017 14:12
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Seems to be working well.
A good service with good communication. Tracy was excellent.
That is fantastic, thank you very much for your kind words, it is very much appreciated.
Trusted Customer
10 June 2017 10:04
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Think product should have a light to show heater is on.
Service excellent---Packaging and delivery well above average.
Thank you for your fantastic comments and really great review of our packaging and delivery service. 
David Hunter
Keith
30 May 2017 10:34
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
great product at a great price-nobody could match them-brilliant
“Does more than it says on the tin-brilliant”
great service at great prices and fast delivery. no problem with complete experience.
Thank you very much for your really great review, your feedback is appreciated.
Dave H
Oxfordshire
24 May 2017 09:12
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Perfect item works well ..
“Can't fault theses guys”
Excellent service, fast postage, good packaging good price
Thank you for your really great comments of our excellent service, it is very much appreciated.
Gary Catterall
16 May 2017 08:14
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Nice looking heater with the advantage of a remote control, bought it for use in winter but during cold spells kept the room within 0.1C of the selected temp.
Requires at least 2 people to fit it due to it's weight, needs a 8mm masonry drill for drilling the wall.
Great product review, thank you.
Delivered the next day before 1200 (extra cost of £3.50) within the 1 hour delivery time they supplied.
Brilliant, I am glad that we were able to deliver the Haverland TE designer electric towel rail so efficiently and quickly. 
Trusted Customer
07 May 2017 07:22
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
I didn't check the dimensions, so my heated towel rail is the spec I wanted, if a little dinky.
“Got what i wanted and fast.”
good choice of items. speedy service.
Fantastic, thank you very much for your great review.
Samantha Harding
Northamptonshire
18 April 2017 08:58
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Haven't installed yet but assume everything should be great
“Fabulous”
Fantastic service. Wouldn't hesitate to use them again
Thank you very much for the 5 star review and the fantastic comments, we appreciate you taking the time to give such great feedback. 
John Candel
11 April 2017 12:12
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Does what it says on the box.
Immediate response as item ordered was out of stock. Offered replacement, of more expensive it am at same price. Delivery on time and was kept updated on the schedule.
Very good packaging.
That is brilliant, thank you for taking the time to leave such great feedback.
Kenneth Mcdonald
04 April 2017 08:35
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
A great little electric towel rail that is well made and very efficient. We have a 4KW Solar installation and the rail runs at 0.2 KW Hour. It heats up in around 20/25 minutes and has a nice even heat.
That is brilliant. 
The Solar installation is a fantastic bonus giving you free electricity too!
“A very positive purchase experience.”
I bought the towel rail at around lunch time on the Wednesday and it arrived the very next morning before 10 A.M. The item was very well packaged. I was given a time slot for the delivery and kept in the picture throughout the process. The price was highly competitive and the member of staff very pleasant and efficient. I am very impressed by Heater Shop and would not hesitate to use this retailer again.
Fantastic, thank you very much for your really great review of our customer service.
Trusted Customer
26 March 2017 10:55
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Good product & good value
“Excellent service by Heater Shop”
Efficient service
Thank you very much for your excellent review and 5-star rating of our efficient service. 
Graham Church
22 March 2017 11:03
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Ideal for downstairs toilet
“Excellent service by Heater Shop”
Competitive price and fast delivery
Thank you very much for your great review. 
Our price match policy ensures that our customers always get the lowest price available online. 
Trusted Customer
21 March 2017 16:23
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
The free remote was a bonus.
The remote is a really great bonus - thank you for your 5 star rating.
“I will use Heater Shop again as I was pleased with their excellent service”
Excellent service, all products were well packaged. First delivery was all on time, but the second was delivered a little late, but the additional pre 10:30 delivery charge was refunded strait away.
Thank you for your great review and I am very pleased that our service impressed you. 
Trusted Customer
17 March 2017 09:46
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Replacement for 20 year old well used one. Got just what I needed. Perfect
“Very satisfied”
Excellent service, item was out of stock when I ordered, they called me, explained, told me when it would be delivered and offered to cancel the order, which I didn't. Didn't charge until back in stock.

Product arrived very well wrapped, no chance of slightest mark or damage.

Can recommend highly
Thank you very much for your great review of our service, we appreciate your comments very much.
Lyndon Curnuck
Newport
14 March 2017 17:52
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Appears to be a good product
The Rointe Kyros ACMI120 remote control is a really great product giving you flexible and complete control. 
“Excellent service by Heater Shop”
Good quick service, appears to be a good quality product
Many thanks for your great feedback, we appreciate your fantastic comments on our service very much.
Trusted Customer
13 March 2017 14:25
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Really powerful heating system - super efficient. Controlling the heater units and their settings through the remote and digital display is simple to use and modify. The heaters may be set according to a programme or programmed individually depending on the heating required
Really powerful heating system - super efficient. Controlling the heater units and their settings through the remote and digital display is simple to use and modify. The heaters may be set according to a programme or programmed individually depending on the heating required
“Excellent service by Heater Shop”
Great service and prompt delivery
Thank you for your great review of the super efficient Rointe Kyros electric radiators.
I'm very pleased that you were eligible for the FREE Rointe Kyros ACMI120 remote - simple and easy to use for complete control.
Caroline Gordon
Poole
12 March 2017 07:54
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
They are smart stylish and produce lovely warm towels
“Very good service”
Did the job
That is really fantastic to hear, thank you for your feedback.. 
The Dimplex TTRC chrome electric towel rails are both stylish and give a great warmth. 
Caitlin
Diss
19 February 2017 09:07
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Looks great, heats the bathroom great, not sure about how economical it is though because we haven't had the electricity bill yet!
“Would definitely recommend.”
I went with heater shop because they were local-ish, and having absolutely no experience of using electric radiators meant this seemed like a good way to go. The website is really helpful and so were the staff we spoke too over the phone.
Thank you very much for reviewing our service as excellent.  
I'm really pleased that we were able to advise you, ensuring you got the best towel rails for your requirements, and that you are happy with your new Haverland RCTT designer electric radiators which are performing brilliantly. 
Trusted Customer
14 February 2017 16:21
Heater Shop Review
Average
Product Rating Product Rating Product Rating Product Rating Product Rating
Programmer very complicated and window too small!
“Lady answering the phone very helpful but we are still waiting for a faulty...”
Lady answering the phone very helpful but we are still waiting for a faulty part.
Good Morning, 

We have spoken to you this morning to ascertain the problem and I believe that you have been talking to Haverland directly rather than us at Heater Shop - and, although this is a manufacturing issue,  we have spoken to Haverland to speed things up for you and hopefully resolve this as soon as we can together.

If you have any other problems, please do not hesitate to contact us on 01473 276686. 
Andrew Kaminski
13 February 2017 14:22
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Great service & fast delivery
“Excellent service by Heater Shop”
Great service
Thank you very much for reviewing both our service and the Dimplex TDTR chrome electric heated towel rail as excellent.
T Powell
Llandrindod Wells
10 February 2017 00:13
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Heater is easy to install, easy to set and provides good all round heat throughout the day and night. Would recommend this heater.
“Excellent service and would recommend buying these heaters”
Excellent service.
I made a mistake with the delivery date when I placed my order and when I telephoned to see if it could be changed to next day delivery, was told that this may not be possible as the order had been processed and it was quite late in the day on a Friday, but they would see what could be done. Later that evening, I had a text message stating my items would be delivered the next day, and they were delivered early Saturday morning.
Thank you for reviewing our service as excellent, we appreciate the positive feedback. 
I am really pleased that we were able to resolve your delivery mistake and deliver the next day - that is fantastic.
Kay Skinner
09 February 2017 15:09
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
just the right size i needed for a small space. very well packaged. exactly as described.
“Small heater”
easy to order. extremely well packaged
Fantastic, thank you very much for your excellent review of our service and great packaging.
Bernie Picton
08 February 2017 08:26
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
working as expected would buy again
“Excellent delivery and customer service- typo on my online payment details ...”
Excellent delivery and customer service- typo on my online payment details corrected over the phone - delivery on time. Product price competitive.
Fantastic, thank you very much for taking the time to review our service as excellent, it is very much appreciated.
Trusted Customer
06 February 2017 17:04
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Good product easy to install
“Good service.”
Item arrived well packaged. Installation was good and easy.
 We have perfected our packaging over time to ensure that we use enough packaging to protect our products, but without using too much. We really appreciate your great feedback on this.
Trusted Customer
05 February 2017 15:44
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Perfect for drying used towels and heating bathroom
“Excellent”
Excellent price and delivery on time and friendly.
Thank you very much for your great feedback of our service and fast delivery.
Allan Jones
Twickenham
30 January 2017 12:36
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Does what it says on the in information page
“Excellent service by Heater Shop”
excellent informative service. fast delivery
Thank you very much for taking the time to review us as excellent, we appreciate it greatly.
Leonard Leigh
Bloxham
29 January 2017 14:57
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
An attractive item which is plain well made and does what I want it to do.
“Excellent technical advice and service.”
I ordered a heated towel rail. I received first class technical advice over the phone. The item arrived in good order and on time and it does what the company said it would do. I am very pleased with my purchase.
Thank you very much for your fantastic feedback of our technical service and I am very pleased that you are happy with your new Dimplex TDTR white electric heated towel rail.
Chris Mason
28 January 2017 08:08
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Just what I wanted - it was a peplacement
“Excellent service by Heater Shop”
Quick, simple and good value.
That is great, thank you very much for your fantastic review.
John Heppenstall
26 January 2017 10:50
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
East to order and delivery as promised on time
“Excellent service by Heater Shop”
Electric heated towel rail
Thank you for rating us as excellent.
Trusted Customer
25 January 2017 18:08
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Does what it was perchased for
That is fantastic, thank you for your great feedback.
“On time delivery But - Two items delivered instead of one, have contacted c...”
On time delivery
But - Two items delivered instead of one, have contacted company by email as yet no reply
Thank you very much for letting us know this,  I have been informed that we are collecting the extra towel rail - we appreciate your honesty greatly.
Trusted Customer
23 January 2017 08:24
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Nice hot towels. Just what we wanted
“Excellent service by Heater Shop”
Best ever heating
That's fantastic, I'm glad that you are happy with your new Rointe Kyros chrome towel rail.
Trusted Customer
16 January 2017 07:57
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Initial impressions are good. Well made. The instruction book is not perfect or entirely clear. However the unit makes working the radiators simple if you don't have the app or access to it, and is certainly vastly better than trying to programme the units using their touch screens.
“Excellent experience”
Sound advice and prompt service. I would not hesitate to use them again.
Thank you very much for your review, we appreciate your great comments.
Catherine Coulson
07 January 2017 14:48
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
High quality, as promised
Perfect electric towel rail for a confined space. Very high quality as with all Dimplex products
“Excellent prices and speedy delivery”
Both the pricing and the service were excellent. They had repackaged the items to consolidate them for shipping and they arrived the next morning. Would definitely buy from them again!
Thank you very much for your excellent rating, we appreciate all of your great comments.
Alan Bell
23 December 2016 23:04
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Excellent service by Heater Shop”
excellent service and delivery
Thank you very much for reviewing your new Rointe products as excellent.
Trusted Customer
28 November 2016 20:46
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“I have now visited the twice and on both occasions the customer service at the heater…”
I have now visited the twice and on both occasions the customer service at the heater shop has been outstanding.
Thank you for your great review, and I am very pleased that you have continuously received such great service.

Tracey Morgan
Customer Service Manager
Trusted Customer
25 November 2016 18:39
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Quality product
“Good company well packed & rapid despatch”
Good company well packed & rapid despatch
Thank you for taking the time to review us as excellent.
We make every effort to package our products well to ensure that they are protected during transit.

Tracey Morgan
Customer Service Manager
Trusted Customer
25 November 2016 12:45
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Very helpful”
Very helpful
Thank you very much for your great review and excellent rating.

Tracey Morgan
Customer Service Manager
Trusted Customer
19 November 2016 12:07
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Delivery on time. Products work as described. Arrived in excellent packing”
Delivery on time. Products work as described. Arrived in excellent packing
That is great to hear, thank you for your feedback.

Tracey Morgan
Customer Service Manager
Trusted Customer
14 November 2016 14:15
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Good
“Very good service”
Very good service
Thank you for taking the time to review us as excellent.

Tracey Morgan
Customer Service Manager
Trusted Customer
12 November 2016 21:22
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Thermostat makes this heater better than other comparable items
“Item arrived in agreed timescale, and was very well packaged.”
Item arrived in agreed timescale, and was very well packaged.
That's really great to hear, thank you for taking the time to review us as excellent.

Tracey Morgan
Customer Service Manager
Trusted Customer
12 November 2016 07:07
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Excellent service”
Excellent service
Thank you for your great review.

Tracey Morgan
Customer Service Manager
Trusted Customer
23 October 2016 12:57
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Makes programming much easier. Much easier than using the controls on the heater unit. I briefed my 10 year old on what was needed and she dealt with it! Child's play?
“A perfect on-line transaction. Three heaters and a remote controller ordered one day and received the…”
A perfect on-line transaction. Three heaters and a remote controller ordered one day and received the next. Faultless service.
That's fantastic, thank you very much for reviewing us as excellent.

Tracey Morgan
Customer Service Manager
Trusted Customer
23 October 2016 10:02
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
The heater was delivered on time good condition and works good top rails not as hot lower sections maybe short of fluid inside but luckily customer should not touch top part
“Good”
Good
Many thanks for your valuable feedback, ref your comment on top rail being cooler. As with all oil filled radiators there has to be space for the oil to expand into within the unit thus initially appearing cooler than the bottom of the radiator, as the radiator warms the oil will expand into the top section and the heat will therefore transfer.

I hope this helps.

Tracey Morgan
Customer Service Manager
Trusted Customer
17 October 2016 08:42
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Initial programming does require persistence.
“1st class telephone advice. Excellent and rapid delivery on the day that I requested.”
1st class telephone advice. Excellent and rapid delivery on the day that I requested.
Thank you for your great review.
Our delivery options are fantastic with customer satisfaction in mind. Our free next-day delivery is the most popular option, but with our new weekend delivery and before midday options for just £3.50 now available it is better than ever.

Tracey Morgan
Customer Service Manager
Trusted Customer
03 October 2016 08:53
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Good, thanks”
Good, thanks
Thank you for taking the time to review us as excellent.

Tracey Morgan
Customer Service Manager
Trusted Customer
18 September 2016 11:09
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Had the same one before, lasted eight years, so replaced with the same
“Very well packed, quick delivery”
Very well packed, quick delivery
Thank you very much for taking the time to review us. The Haverland TE designer towel rail is a brilliant product and I'm glad that you are pleased with our service.

Tracey Morgan
Customer Service Manager
Trusted Customer
23 August 2016 09:00
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
A good remote for my radiators
“Dealt efficiently with my questions and were pleasant to speak to.”
Dealt efficiently with my questions and were pleasant to speak to.
Thank you very much for you feedback, I'm slightly confused by your selection of a negative for service as your comments all seem positive, if you would mail me with any issues you had through the transaction I will of course be happy to sort for you.
Many Thanks

Tracey Morgan
Customer Service Manager
Trusted Customer
06 August 2016 11:35
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Superb hi-tech towel radiator, looks great in a contemporary flat and does the job perfectly.
“Very quick delivery, item well packaged and a great price”
Very quick delivery, item well packaged and a great price
That you for taking the time to review the Rointe Delta Ultimate digital towel rail as excellent - they are a fantastic contemporary radiator and and their performance is superb.

Tracey Morgan
Customer Service Manager
Trusted Customer
26 July 2016 19:09
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Easy ordering service and very fast delivery, less than 24 hours. Even when I had…”
Easy ordering service and very fast delivery, less than 24 hours. Even when I had made an error on my order they sorted it extremely quickly.
Thank you very much for taking the time to review us, we appreciate it very much.
Our sales team and customer services team work very closely to ensure that our heaters are sent out with minimal fuss- on time- every time.

Tracey Morgan
Customer Service Manager
Trusted Customer
10 June 2016 17:30
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Useful remote control, easy to wirelessly send programming information to radiators, very pleased with it.
“Excellent service from initial enquiry about Rointe electric radiators, to ordering and delivery. Would use…”
Excellent service from initial enquiry about Rointe electric radiators, to ordering and delivery. Would use again and would definitely recommend Heater Shop
Thank you very much for your great review and recommendation, we appreciate you taking the time to leave your fantastic feedback. If you have any queries at all regarding programming please do not hesitate to contact us on 01473 276686.

Tracey Morgan
Customer Service Manager
Trusted Customer
03 April 2016 14:34
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Super quick and easy to install.
“Very helpful and efficient communication”
Very helpful and efficient communication
Thank you very much for your great comments and rating us both excellent for both product and service, we appreciate it very much.

Customer Service Manager
Trusted Customer
30 March 2016 14:56
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Good
“Excellent web site, excellent sales support and delivery but when there was a problem, they…”
Excellent web site, excellent sales support and delivery but when there was a problem, they really could not cope with it and it ended up my having to ddeal directly with the manufacturer to find a solution
Many thanks for your feedback.
When it comes to programming issues - it is generally more efficient to deal with our support partners / manufacturers, although we will of course be with you through the process, and until any issues are resolved.

Customer Service Manager
Trusted Customer
21 March 2016 09:48
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Good
“Excellent customer service and competitive pricing”
Excellent customer service and competitive pricing
Thank you very much for your review.
Our Customer Service team are very efficient and always ensure that the satisfaction of our customers is a priority.

Hannah Boother
Customer Service Manager
Trusted Customer
11 March 2016 08:28
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Very good product
“Dean was a very helpful sales person and the after sales follow up was good”
Dean was a very helpful sales person and the after sales follow up was good
Thank you for reviewing us.
I will pass on your great comments to Dean, thank you.

Hannah Boother
Customer Service Manager
Trusted Customer
02 March 2016 05:43
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Stylish looking and great tech.
“Very helpful and great communications”
Very helpful and great communications
Thank you very much for your fantastic comments, it is greatly appreciated.

Hannah Boother
Customer Service Manager
Trusted Customer
10 February 2016 15:18
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Great and fast service.”
Great and fast service.
Thank you very much for your positive comments.

Hannah Boother
Customer Service Manager
Trusted Customer
08 February 2016 18:27
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Excellent
“Very helpful”
Very helpful
Thank you very much for your review.
If you need any further assistance please do not hesitate to call us on 01473 276686.

Hannah Boother
Customer Service Manager
Trusted Customer
08 February 2016 08:40
Heater Shop Review
Excellent
Product Rating Product Rating Product Rating Product Rating Product Rating
Nice
“V good”
V good
Thank you for your positive review.

Hannah Boother
Customer Service Manager
Trusted Customer
16 January 2016 09:09
Heater Shop Review
Good
Product Rating Product Rating Product Rating Product Rating Product Rating
Haven't managed to get it to work yet - programmed but can't get it to transmit. Have used one before when heater was installed so waiting for installer to come & tell us if we're doing something wrong or whether there's a fault. I can't use the remote myself as symbols, buttons etc are too small; my partner has to do it & she struggles. These heaters & remotes are not suitable for anyone who does not have perfect sight.
“Quick & efficient delivery - liked to be able to track delivery in real time…”
Quick & efficient delivery - liked to be able to track delivery in real time & have accurate estimate of arrival tme. Deliverer fell at the last hurdle though as rang bell for me to let him into flats & then left parcel with house manager instead of coming to flat so I was left standing at door wondering where he had got to.
Thanks you very much for your review, I have listened to your constructive comments and will investigate further with the carrier thanks again

Hannah Boother
Customer Service Manager
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